Whether it can be helped or not, Sony needs to realise that it can’t have consumers spewing bile about the PlayStation Network every other day. While the online service is nowhere near as poor as some people would have you believe, it has been distinctly unstable for a month or so now – and that’s evidenced by another outage today.
Fortunately, this one doesn’t appear to be as widely spread as previous episodes, with European consumers seemingly mostly affected. The platform holder has got maintenance planned, but that’s not scheduled to start until Monday. There’s some speculation that all of this is connected to the upcoming PlayStation 4 firmware update 2.0, which will hopefully steady things down.
Either way, the manufacturer needs to do everything that it can to minimise these issues. While we understand that it’s not quite as straightforward as it may seem to manage a global network such as this, there comes a point where the bad publicity surrounding these outages will begin to affect its brand’s current momentum. And that’s not a good thing.
Update: Everything's back up and running now. Hardly a vintage outage, but still not a good look on a weekend. Let’s hope that Sony can keep things more stable from now on.
Comments 19
@BLPs I disagree. PSN has been absolutely fine since the PS4's launch last year right up until the DDoS attack a couple of months ago. The Destiny launch was smooth as butter, but it's since then that a few too many of these stories have popped up.
People like to go into exaggeration mode with these stories, and I understand why, but it's hardly the norm — even if the exception is occurring more than it should.
Sony is having a bad month.This many issues so close together looks bad and frustrates the hell out of all concerned.
They need to fix it and vastly improve. They cannot let this happen again.
Oh dear.
The PSN has been awful for me for the past week. Friends list takes minutes to load, constant server timeouts, and downloads take much longer than they should.
Destiny has also been uncharacteristically unreliable lately too, although that could have something to do with the PSN. Either way, Sony needs to sort out these problems ASAP.
I sometimes wonder if Facebook is causing the friends list problems — or moreover the constant use of it. Rather than pulling up an avatar and username, on the PS4, it's also pinging Facebook for a photo. That's got to cause a delay right, because none of that is store locally? Just a thought.
My friend is happily playing Destiny online on Xbox One, while me on the other hand... I can only play a couple of parts of Destiny because I'm locked out due to it saying I need PSN!! Ugh!!
I was even playing Driveclub online yesterday. So it can't be that bad!
@ShogunRok yesterday, Destiny for me was an absolute nightmare. Since launch I've had zero problems, but yesterday I had coconut errors, badgers, zebras, berries, every bloody animal connection error under the sun.
The other issue for atm is receiving a message from a friend, but my message menu is taking ages to actually display the content of the message itself... Is anyone else having this problem?
@Midzark go into settings, psn, and restore you licences. I had that problem but this sorted it.
@AhabSpampurse Yep, I have the same message problems, too. What should be a fast way to contact people sometimes takes a good 30 seconds for the actual message to send, and that's usually after waiting for the prior conversation to load.
Been working fine for me.
I am starting to wonder is the DDoS attacks did something more to Sony's servers then just what we thought.
@Midzark
And that's a perfect example of why I despise online-only games that dont need to be online-only. And exactly why I didn't buy Destiny.
Im really for ps4 but this is ridiculous...eventually I may breakdown and get an xboxOne when halo 5 comes out. (Maybe) but I've been kicked out of destiny, had lag with sent messages, and more. It's too much.
This is a Real Joke and if Minecraft can bring the system to a halt then you should start wondering where the money going to too from PS plus ???
@SupaColeMan Stop waiting and Get one it's so worth it !!!
I can't sync my trophies with PSN which has been going on for a week now. I must have earned atleast twenty or so trophies but the games in which they were earned are showing up as though I haven't unlocked them.
When friends send me messages it takes around five minutes to load them.
My friends list also takes around 2-3 minutes atleast to load and I only have 40 friends.
When im using the PS4 web browser I keep getting a message that says, cannot connect to the Internet please try again or check for a solution.
To be honest im getting sick of all these issues and I haven't even mentioned all of them.
To me PSN is getting worse not better and Im getting to the point of deciding weather or not to go back to XBOX.
I hate the thought of going back but Im paying for a service which in all honesty is terrible. I've always known the XBOX had a better online service which made sense as we paid for that service.
WHY AM I PAYING SONY £40 A YEAR FOR A SERVICE THIS BAD?!?!?!?
@WARDIE see we both share the same thought here, I have couple of good friends who have xbox ones and they haven't had any problems with there network.... There messages come through nice and fast....there chat system don't break down....oO and they could PLAY Destiny just fine, while me on the other hand oO you know just staring at my tv reading "can't connect due to NO PSN+ script" thinking this is a GREAT £40 service in getting here!!! I come from xbox 360 over to ps4 and it's times like these that I wish I had just stayed xbox...... Which is sad to say 😪😪😪
@JaxonH
Yup, online-only games can f*ck off. What's annoying is there's a few that seem like games I'd want to play but if the developers are going to be stupid about it, well, saves me $60 for a game from a company that will take the time to try and craft a good, offline solo experience.
@WARDIE
Not to mention Xbox One actually has some exclusive games worth a sh*t as well. Outside of inFamous there isn't anything I'd be missing if I didn't have a PS4. Hopefully LBP 3 is as good as LBP Vita, if it is, that's a must-own.
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