Ubisoft has more or less admitted that Assassin’s Creed Unity launched in an unacceptable state, and is attempting to make up for that with free downloadable content. Everyone that's purchased the game will be able to grab the title’s Dead Kings add-on at no extra charge, while Season Pass owners will be offered a complimentary Ubisoft game to make amends.
Incredibly, you'll be able to pick from a list including holiday releases such as Far Cry 4 and The Crew, as well as Watch Dogs, Assassin’s Creed IV: Black Flag, Rayman Legends, and Just Dance 2015. You’ll still get access to additional expansions as promised, too, including 2D spin-off Assassin’s Creed Chronicles: China.
Sadly, if you’re thinking of taking advantage of the French publisher’s generosity and picking up a Season Pass right away, well, it’s been removed from the PlayStation Store. The publisher has effectively cancelled this year’s money-spinning initiative, then, and offered a rather heart-felt apology in its place.
“The overall quality of the game was diminished by bugs and unexpected technical issues,” expressed a candid Yannis Mallat, the CEO of Ubisoft Montreal and Toronto. “I want to sincerely apologise on behalf of Ubisoft and the entire Assassin's Creed team. These problems took away from your enjoyment of the game, and kept many of you from experiencing it at its fullest potential.”
To be honest, we’re not sure that you could say any fairer than this – and it does seem like the company genuinely cares. Hopefully, this will teach it a hard lesson, and it will bounce back with a much more polished product next year. For now, though, the title's most recent patch seems to have sorted many of the bigger issues.
[source assassinscreed.ubi.com, via eurogamer.net]
Comments 27
Giving away Far Cry 4 to Season Pass owners is crazy. Above and beyond, in my honest opinion.
The Crew isn't even out yet! Thats um a little shocking.
@get2sammyb - Agreed.
Wow it really made up for AC:U and its continuing to patch the game. On top of that they are giving away free games. Ubi has gained back a little respect from me.... Just a little though
So let me get this straight. i get Far Cry 4 for free!?
NO WAY! Are you Serious!? Get the f-n out of here! I was this close to not buying season pass when i got the game. THANK GOD i did. Never played any Far Cry but here i come!
When am i able to do this btw?
Wow really good offer ubi, tbh it's only fair as the lauch was a giant f up
Happy days!
This does not benefit me, but I can say this is a great compensation. Much better than what Driveclub and Halo MCC owners are getting.
@Remixora "We are currently setting up the system to process this offer. We will provide an update on how to claim your free game soon."
Wow that was a very nice way to redeem themselves
fair play to Ubisoft, they have said a new standard in compensation for broken games, puts Microsoft and Sony to shame who should have done something like this for MCC and DC respectively
Damn i wish i picked up the pass i may have to stop by and pick up a physical one although im sure retailers are on notice to can it. My question is what about non pass holders getting ac:china?
Classy move. I just don't buy season passes for any game.
Great compensation. Hopefully this truly is a sign that Ubisoft understand it was not acceptable.
@get2sammyb That is very generous. If I didn't already own every game they're offering, I might actually regret not having bought the season pass.
Question though, and I am playing devils advocate here, what happens to season pass purchasers who already bought the other games, or perhaps, already bought some and have no interest in the others. They don't get a choice in the matter? They paid $30 for a season pass and then they're told no refunds? Pick a game whether you own it or not, whether you want it or not? Cause I'm thinking that's got to be some kind of violation of consumer rights. If you buy a product in advance and they are unable to deliver on that product, a refund should (must?) be offered.
I'm sure they don't plan on giving away free games as compensation every year so I guess they will put more people on the QA side of things to make sure the next release is smoother. Since they won't abandon the yearly release cycle.
Is it to late to get one now? Cause I might get get one for Farcry 4.
@Shellybird27 if I understand the text correctly, you can not buy the season pass no more on PS Store. It has been removed.
@get2sammyb thank you!
If I had bought the season pass to a horribly mangled game (I wouldn't, I never have bought a season pass) then a free copy of Farcry 4 would most certainly have been more than adequate compensation. Well played Ubisoft.
That's nice of them, now if only I had a PS4 heh lol.
Far Cry 4 and The Crew are generous gestures but hopefully developers will start putting out games that work again after this, Driveclub and MCC rather than sucking up after launch with free DLC etc.
@get2sammyb The hell it is they shipped a terrible product and acted as if it was acceptable, I'd say a straight refund option should be made.
So the free dlc they are offering for non season pass purchasers is for unity? Am i understanding that correctly?
@Punished_Boss_84 given the embargo on the game. I believe the game won't be great either. That leaves Far Cry 4 the best possible choice.
Of cos they have to be generous. It's their biggest franchise for yearly release. They cannot afford to screw up the IP.
@JaxonH I see where you are coming from.
On the one hand, whether you like the games offered or have purchased them, unless you got them all then you are getting one for free, its up to you if you want it.
That said, surely a game OR refund would be an ideal compromise, it wont cost them any more than offering the games.
@Bad-MuthaAdebis
You say that as if it were ever a question. There has never been a "need" to sell DLC, it's always been just a way for publishers to make more money off an already released game. I'm not against DLC in principle myself, but the truth is most DLC sucks. Some doesn't of course, but buying a Season Pass unless you get a good deal or something is almost always a mistake. Better to wait and see what the DLC is and how it turns out. This has been a good outcome for Unity season pass holders, but only because of the sorry state the game released in and Ubisoft's willingness to go above and beyond to apologize.
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