Sony: We're Working to Resolve PS4 Rest Mode Freezing Issues

I don't see how re installing the update will make a difference, seriously, standby mode was fine, what is wrong with these guys. Also, please make my blu ray movies work. Geeez.

Apparently the Evolve alpha is on PS4 now

@Bad-MuthaAdebis what's wrong with blu-ray playback? Did the update affect that as well?

*ssholes broke my new PS4.
Now I actually have to wait 4-6 weeks to get a refurbished model.

I am beyond angry I can almost spit fire. My blood is boiling.
My gawd what a f**ked up company I've had it with being nice about it.

I bought a PS4 + 200 euros worth of games to survive my 6th winter at home with a damaged spine (thanks doctor).
I actually don't feel like buying no more games for the PS4. argh I am so frustrated I could pull out my own hair.

They don't even have the courtesy of giving me a new PS4 or I don't know some compensation? Is it normal a 400 euro machine dies due to a faulty firmware update? NO.

edit: "but the best solution may be avoiding Rest Mode entirely until this is patched." THIS. Don't do it people.

@AyeHaley commiserations dude. Being holed up with back problems myself (7 weeks and counting), I know how reliant I've become on these boxes for stimulus and distraction.

If it's any consolation, as a euro citizen I recently had to send my vita back for repairs, and it was done returned within 7 days.

The PS4 is having the worst month since launch (This, driveclub, server issues, sales etc) on absolutely every front. Nothing is going right for them at the moment.

Obviously, everything/everyone has bumpy times, nothing new, or need to panic, but they do need to turn this around and start generating some good buzz again. They don't to try and drive end of year sales with all this going on.

@Ginkgo I agree.

Sony seem to be going through a rough patch right now and they need to stop the rot...

I have a feeling the PS Experience next month will reinvigorate excitement about the brand again but server issues need a proper resolution...

@DrClayman 'unrecognised disc' it happens to random movies, the road worked fine on my ps3, now it won't play, its in mint condition. Its a joke that I can't watch my own movies. I think there's a lot of people that have the same problem, probably they haven't bothered voicing their concern because they don't expect it to be fixed anytime soon or ever.

I've tried the reinstall, the email gimmick, and have been forced to unplug it once. Sony chat support wanted me to reinitialize my ps4, assuring me all my data was safe in their cloud, and I'd only have to re-download all my games. How about nope. I'll wait for the patch, thanks

Anything that risks the well being of my PS4 and by extension my sanity is a big enough deal that sony should have acknowledged the fault existed and acted upon it faster...I've seen posts here and elsewhere of the issue doing permanent damage to consoles and that really isn't good enough.
The worst of it is that the thing that is causing the damage, the new rest mode, wasn't required. As far as I can see there was nothing wrong with the old standby mode that they 'improved'.

@Bad-MuthaAdebis since we all have the exact same hardware, and the exact same version of the OS, and not everyone has the issue, that means that it's down to something specific on the systems of those affected, be it a corrupt file that did not repair correctly or some dated cache that it's still trying to use, or some other ephemeral thing. It makes sense that a reinstall might solve the issue. Personally I'll wait for an update.

@Bad-MuthaAdebis that sucks man. I had no idea that was a thing, probably cause I'm still using a ps3 as a media player.

My gaming budget is very tight. I worked a pile of OT so I could purchase this system. Now after it sneakily downloaded the update on its own I have left it powered off for the last three days. I don't have the disposable income to risk a bricking. So dusted off the old ps1 and will now enjoy some FF 8 and Diablo 1. Hoping Sony gets it under control. They seem to be spinning their tires the last month or so.

I'm a loyal Sony customer since ps1-day1!. I've always been lucky to never experience these issues, until now! All this good will and potential that sold me a ps4 is slowly dwindling away!! I have an Xboxone! I just bought sunset overdrive! I had cod aw on reserve for ps4 yesterday. As soon as input it in rest mode, bam!! Blinking orange light!! I feel myself going over to Xbox more and more with each passing moment. I neglect it unfairly, yet every time I play it I enjoy it. Sony is continuously screwing up!!! It's pissing me off, and there attitude about everything is too lax for my taste. I know things go wrong, but show some blaming urgency!! Ps4 is sonys golden goose, and their consumer relations is sucking right now!! A hot fix should be on its way with an announcement, not "will update ASAP" that's not good enough! This ain't a monthly update! We've waited a year for a meaningful update! It should've been 99.9% ready! Not 89-95% this is madness! Each session on my ps4 has been an adventure for the past week!! The battery life on the ds4 sucks, rest mode made it not so bad. But now I have to leave it on, or plug up with that tiny chord they boxed just to game, or buy a damn charge stand, cause I got to shut off my ps4? It's not the end if the world, no, but my machine should work as intended, not become schitzofrenic! I'm sorry for the rant pushsquare audience, but I'm angry at this 3rd party box! Sony is just sitting back thinking they're golden taking there sweet time! Get off your arses!!!! Fix my console dammit!!! First drive club, then psn, now 2.0!?!? wtf Sony!!!?!?!

_{please watch the language -Tasuki-}

Not sure you used enough exclamation marks there...

@Diddy_kong I was going to say that lol.

@gr8apeb8 I run to a tight gaming budget myself and I feel the same about risking permanent damage to my PS4. Until I hear that the rest mode issue has definitively been resolved I've been playing my backlog of PS+ games on the PS3.

Stuff like this makes me glad I don't have a PS4 yet, but I can't help but feel the same pain as everyone else right now.

I got my first PS3 back when it was still $600. I had to share it with my family because my uncle bought it, and I only got a chance to play it during school days before my uncle came home from work, which then he got the thing the rest of the day. The fact that I couldn't play it until I did my homework didn't help. Anyway, the console only lasted 6 months before breaking down, and I never got to replace it until 2012. Between that time sucked, because there were alot of games I wanted to play for the console but couldn't, because I didn't have a PS3 at the time.

So there's my sob story. I hope that the issues get fixed up for everyone, and before I get a PS4, because I'd rather not relive that again.

I don't know guys. Things have been going pretty frustrating since the beginning. I had connectivity issues with online games, messaging system is still agonizingly slow. PS Store region differences. These are the stuff that bothering me. And I have seen these late complaints of Driveclub and now this rest mode thing... Many times I am tempted to go over Xbox side as well. Most thing I am tempted about is that Xbox One Advanced Warfare bundle, it looks so temptatious man .

But you know what? I want to believe in my PS4. Because the hardware is so good. Games look awesome on PS4 and also play better. And in all honesty that what matters, the games. And I believe that rest of these "software" issues will be fixed... in time at least.

Once again the biggest issue is lack of communication, it should not take a week to respond but these idiots have done this since the PSN hack of 2011 and nobody freaking calls them on it. There was a pretty big error with your latest update, a-holes, respond to that right away it should not take a week.

@Dual-shock-spok you can charge your ds4 on anything with a usb port

Terrible iv not had any problems with 2.0 so far anyway thank god but iv had other problems since launch. Listen folks sony dont care they just want to keep pushing there broken console out there once you buy it they couldnt care less about you and i was a loyal sony fan but i feel that loyalty dwindling maybe if we all trade our consoles in for xbones maybe just maybe sony would realise the error of there ways. If you ask me both companys released there consoles far too early but sony seem to have bitten off more than they can chew i do hope they take a different approach and sort this out before there loyal fanbase jump ship. Sort it sony!!

Sony should do a recall on PS4's & actual finish building the PS4 then re-release the PS4 as a finished product in like 2016 or something. Compared to the PS3 the PS4 looks totally half assed.

Not had a problem until last night, put it into rest mode (or so I thought) before I went to work, when I got home orange light blinking, had to pull the power pack to turn it off, luckily no permanent damage was done, still gutted tho

Just noticed something strange, not sure if it's related to the update or not but I've earned 16 trophies in Advanced Warfare, the first trophies I've earned since I downloaded the update, and while they show up on the system it's not showing up in my trophy count on my profile. It's stuck at 1482 but on PlayStation.com it shows the correct count of 1496. I'm guessing it's probably not related because I haven't seen this problem reported at all, but it is weird, can't remember this ever happening before.

Well, it looks as though I have become a victim of the brick.. Came home last night and the box was off. Had to hit the power button on the machine 3 times before it would boot, then left the room for abou 15 minutes, came back and it was off, and it will not turn on no matter what I do.. Not real happy about it to be honest..

@DerMeister Your family should have called Sony and you could have gotten it repaired for next to nothing, especially if it was a failure of the machine and not neglect. I was walking in the snow carrying my launch 60 GB PS3 (almost two years after launch) and slipped. My PS3 went flying and landed poorly. I called Sony, and paid about $100 (after all, it was my fault, not the hardware), and within 6 days of making the initial call I had a replacement PS3. Too many people don't realize they have solutions (even outside of warranty!) other than "gotta buy another one".

@thedevilsjester I think my uncle did try to call them, I don't remember, but in the end he thought it was cheaper to bring our housemate's 360s from their old places. Either way I wasn't happy that it couldn't be replaced.

If we were able to pay for it, we probably should have payed for it. But I have a PS3 now, which is mine and mine alone, so I don't really cry about it too much.

Is it a model issue? I have the new cuh-1115a model and I updated to 2.0 with my phone, no issues. I even tried rest mode right after the update to charge my controller, even after reading about the known issues. Hope a solid system update comes out soon.

I had this issue happen to me. I dont think it's a big deal. I dont mind turning my playstation all the way off for a couple weeks until they get it fixed.