There are nearly 30 new games on the PlayStation Store this week. Among these titles are juggernauts like NBA 2K18, standalone expansions such as Dishonored: Death of the Outsider, and remasters like Baja: Edge of Control. Amid the madness is Time Recoil, a new top-down shooter from one of PlayStation’s most prolific indie supporters, 10tons. But as the wealth of software on Sony’s digital storefront increases, PR coordinator Jaakko Maaniemi notes that it’s getting harder and harder for titles to get noticed.
“We're superbly aware this is the worst time of the year for indies to launch games, and we’d certainly pick another time of the year if we could,” he tells us. “Quite often it just so happens that we, like many indies, find that we don't have the financial luxury of postponing a release three to six months to be in a less competitive time window. Competition isn't exactly weak at any time of the year. It's important to realise this isn't meant as a complaint per se. I'm just depicting how it is.”
As if competing with almost 30 new releases wasn’t bad enough, Maaniemi points out that many products have multiple SKUs – all of which eat up valuable PlayStation Store real estate. It’s true, too: a quick glance at the plaza reveals that there are three versions of NBA 2K18, three versions of NHL 18, two versions of PES 2018: Pro Evolution Soccer, and even three versions of Dishonored: Death of the Outsider. “For a small indie game like Time Recoil, it means that the title is found only on the 13th row of the new releases list in North America,” Maaniemi sighs, though things are a little better in Europe.
But what can be done? There have been calls for heavier curation on the PlayStation Store from some more vocal industry pundits, with the intention being to eliminate lower quality releases – but it’s unclear how such a process would be policed properly at the platform holder’s level. Maaniemi thinks that taking steps to accommodate more titles could be the solution.
“Visibility is the first step in getting towards the chance of taking that bite out of the revenue stream,” he says. “Pretty much everyone has added storefront real estate; in other words, more categories and more feature slot types. It's great: more slots means there's more to share on any given week or day. But of course the returns on this start to diminish pretty fast. If there's only ten games on display, each one of them gets a lot of attention. With 20 games, some start to get no more than a glance. With 50 games...”
Maaniemi believes that algorithms could be used on the PlayStation Store to look at players’ buying habits and promote content based on their tastes and interests. “Steam is probably the most progressive and hard working on this,” he admits, “as they clearly do make an effort to guarantee some visibility to everyone, and nowadays they even try to show games to the customers who they believe would be interested in the game.”
But for now, developers like 10tons are using different tactics to keep their titles in the PlayStation Store promo reel for longer: discounts. “It's better than nothing for sure, but unfortunately it also pretty much educates the active games store customer to never buy anything at full price,” Maaniemi adds, “which, of course, could very well throw off a flawed recommendation algorithm about the desirability of a game.” Clearly, this is an incredibly difficult problem for all parties to solve.
It’s an interesting challenge because, as PlayStation Store consumers, we demand to see a vibrant storefront filled with a variety of different products to purchase. And it’s that kind of environment that drives virtual foot traffic to the plaza in the first place. But with such intense competition, it’s extremely difficult for any one product to stand out, and Maaniemi is clear about the consequences: “The rule of thumb a decade ago was that 90 per cent of games fail financially, and it's the 10 per cent that fund their development. Now it seems like 99 per cent of games fail financially, so the chances of getting that 1 per cent game […] are not great.”
Do you think the abundance of content on the PlayStation Store is starting to become a problem – and what can be done to ensure every game gets the necessary attention it deserves? Try not to get lost among the cavalcade of comments below.
Comments 52
I wouldn't want an algorithm selling me games, purely for the reason it acts as an echo chamber for genres I clearly do like and games I might not typically have went for in the first place are missed if they get even less screen space.
One thing which might help in the case of games with multiple variants (Fifa etc) is to only show the standard version game then within said game give the option for the various versions available of it in there instead. Theres no reason in the pre order page to show 3 versions of various titles along with every other game doing the same.
Yeah, this article raises some really good points. There are so many games hitting the store every week that getting any kind of traction must be incredibly difficult for smaller projects. Surely more can be done, but I don't know how much of this problem can actually be fixed.
Something that does annoy me is all the possible options for big games or their DLC. On the recent Ubisoft sale, for example, there was pages of all the various bits of DLC for the same titles and nestled between them were some well priced good games.
I think there should be better division of titles in there and maybe more categories where indie games aren't shoved into the same list as AAA games or expansion packs. I think price points might be a good idea, Titles under £20 or whatever.
I used to think curation was a good idea, and I certainly think there should be some entry level checks to make sure a game actually runs ok but now I just think the store front could be improved.
@solocapers Really good point about the echo chamber.
@solocapers I think if you're the type of person that is always looking for something new or unique then you'd probably be looking at all of the games anyway, so the algorithm wouldn't change much there.
But let's pretend you're the type of person who buys MLB The Show every year and plays it for a couple of hours every month. Could the PlayStation Store not be looking at that data and saying, "Hey, Super Mega Baseball is a game you might like to play!"
You might not buy it, but surely that's relevant to the person's tastes, and is worth promoting to them. It's beneficial to the developer of the game, but it's also beneficial to Sony, because I imagine there'd be a higher chance of a sales conversion in that instance.
The sheer amount of rubbish that pops up weekly on the store is unreal. Second year student projects masquerading as games. Stuff that would look rubbish on a PS2. Sony would want to do a bit of quality control.
@blah01 How are you going to do that?
@blah01 I know, I saw NBA 2K18 on there earlier shudder
Its Simple, games get ONE icon. i.e. Battlefront by itself instead of Battlefront, Battlefront deluxe edtion, battlefront battle for jakku...
Then once u click the thing, it shows the other content in tabs (DLC, Demo...) New DLC is STOPPED from showing up in new releases, and that is instead reserved for new games.
@get2sammyb
Yea your right I do check out nearly everything on the store..
However in fairness the PS store does already recommend titles under the section of "what you may like" I think that's the wording anyway. Either way its based on your playing habits and is usually a lot of crap that's recommended.
Could Sony do a better job with that? Absolutely.. however all new releases should be lumped together imo to give everything a reasonable fair chance. As I already said.. just remove the variants of the same game and hide them within the game itself.
That should win half of the battle. Also maybe have a section on new titles (within the last 3-6 months) based on their rating from a confirmed sale. The cream will always rise to the top.
Also maybe a section "PS Staff picks" which highlight titles over the last month or so which are hidden gems with mini 'lets play' style videos to back it up. All within the store.
@Arminillo While that will help, it doesn't change the fact that 30 new games launched this week and it's been the same for a few months now.
I imagine it's frustrating. Also nice timing on the article given that indie developers are seeing so much success on the Switch. Supposedly Oceanhorn & Wonderboy on Switch sold more than all other releases combined. The market is oversaturated. I can barely keep up with all the excellent AAA games, let alone pick up an indie impulse buy.
Also makes me think whether or not Sony will hit the reset button whenever we get the PS5. It would force people to upgrade, but would they want to give up the instal base? More importantly perhaps could they get away with it not being BC? Would be great for the indies, but I don't think Sony can expect consumers to pay for their games again just have them on the newer console.
The current algorithm used for you played this, we recommend this on the store is flawed beyond measure... So get rid of that for a start
Have one icon for each game and then when you go into the game page, the options present themselves,. Also sales need to distinguish between games and DLC better too..
I dont want curation for my games, as that then stops others being seen, although some quality control is needed. As much as games come with day one patches and bugs, games that simply do not function as intended should not be greenlighted at all...
Many years ago i worked as a QA tester on EA's European Certification team in Chertsey, which made sure games passed some solid tests under the rules that both Sony and MS set for their console games functionality. I do believe that since those checks were removed to aide smaller devs, the quality assurance on games has gone down the toilet across the industry, as time is money etc etc...
Something needs to be done by Sony to readdress this, to at least stop PSN becoming the new Steam for shovelware and other pointless tat that has been stuck up there for a quick pound note.
For the love of all things would they please fix the download section of our accounts. I have like 800 items to scroll through. 😳😳
@sinalefa "but unfortunately it also pretty much educates the active games store customer to never buy anything at full price"
I'm always ahead of the curve.
Here's an idea, let the PS Store have a top that has price categories - 0-$9.99, $10-$19.99, well you can figure out the rest. I know price isn't everything, but it seems fair. Fairer than saying "indie", b/c some big companies put out indie-like games these days, like Ubi's Child of Light. Having pricing categories might also help keep down some of what I feel is price creep. PS3 had a ton of cheap games for under $5 (they had their own designation, forget the name) and most digital only games were $9.99. Now we have games like I am Setsuna for $40. $9.99 seems like a dead space as most new games are $20 or $30. Nothing wrong with that, but if the storefront was broken down by price, maybe more companies would try to get their games into those lower prices.
Just a though, just popped into my head, nothing I've been thinking about so it probably has a big glaring flaw I'm overlooking.
I recommend Sony condenses multiple versions into one page, like on Switch, so put all DLC, demos, etc. under the games page, not as separate icons.
But then link to those pages if you go via the Demos search, or DLC search.
And for God's sake have a better layout in general Sony. The PS Store is a glorified mess and frankly, a better search feature would help!
They need to look elsewhere for promoting their game, not rely on the PS Storefront.
Give it visibility on social media etc so people go to PSN to find it.
Digitally, I buy almost nothing that's not on a sale. One exception was Axiom Verge where the developer said right from the start "hey just get this game now because it won't go on sale for a long time". (went on a small sale after 3/4 of a year) Why aren't more devs doing that?
@Arminillo they are actually doing that for sales and pre-orders in the japanese store. each pre-order game gets one panel which opens up to all the different editions. and each publisher gets one panel for its sale which opens up to all the different games on sale.
@rjejr
Lol you tagged me and I never wrote anything here. Gonna read it and comment later.
Edit: I see you are quoting the author to justify your buying habits(cheapness). My bad.
Something that works great is the early buyer discount. I also feel big devs may pay for those extra slots in the store as some indies put them to shame, except for budget size. Doesnt work for them to have a cheaper, more innovative game taking their share.
Stop putting pre orders in the latest releases section, it can be several pages deep before you get to titles that are actually out.
@sinalefa Well it was only a matter of time before you started talking about what a cheapskate I am.
I think sony need new tab in psn store, The Best of Indies, that sort the game according to couple of choice, like metacritic, sony own recommedation, favorite indies developer, and most voted/best reviewed by ps users.
@rjejr
Indeed always ahead of the curve.
I feel their interface is the reason why visibility becomes a problem. There are a ton of unrelated ads, the search function is clunky, and the layouts change every couple of weeks.
Besides that, 10ton has gone a bit crazy with top-down shooters across smartphones/Vita/XBO/PS4. They're likely over-saturating the market and the well is running dry.
@get2sammyb
Rate the games
Play test the games
Segregate the awful stuff or just delete it, but for the love of all that's holy, have some bloomin standards.
@adf86
Lol
Also the search in the store needs a keyboard.
I've said it before, and I'll say it again.
The simple solution is to have 2 separated Tabs
Main: a verified/certified list of PlayStation Store content.
-Contains curated games that have widespread appeal, offering mostly AAA or 1st/2nd party published games, as well as full published games. The hurdle is larger, but the advantage is a more organized section that allows your game to be found more easily. Money may help to get it on this list, but that is not what it's about...Money could be invested, but it could still be denied, and pushed to the secondary section.
Secondary: Everything else, whatever games they offer...
-Nothing broken and still gone through the certification process, but non-curated in any shape or form. This would be more of an easier hurdle to step over for independent developers.
And then they'd just advertise that both sections exist with a simple slogan...
"Not finding what you're looking for, why not jump into the extended treasure trove ball pit of games"
...or something like that.
This change needs to happen, it's way overdue and it surprises me to this day Sony hasn't put any effort in a PS-Store 2.0 (or 3.0, doesn't really matter tbh).
Keep everything separated (AAA, Indie, DLC, PS2 etc.). Once you picked a category you get the second list (genre, new, sale etc.).
Throwing everything in one page a guaranteed mess. We all know what we are looking for or at least interested in. Especially, the indies need a separate section due to oversaturation.
Keeping everything organized isn't rocket science! Someone at Sony just needs to make it happen!
Let's be honest, PSN is slow, ugly, confuse.
Sometimes I want to buy something but give up, just because how truncated is.
When you search for a game, does appear everything, tons of dlc and sometimes it's above the main game, because of alphabetical order! come on!
1) pre orders get their own section
2) dlc and season pass gets its own section
3) coin buying / card buying / gold buying is only done in game
4) only 1 version of a game is available. Digital extreme super versions are treated like dlc or season passes.
5) Pushsquare games of the month gets its own section.
Very good article! PSN with all their sales and whatnot is a pretty mess right now. I find myself regularly skimming through different sections only to find some new titles hidden under rocks....
PS Store could use more categories and filters indeed - that's been one of my selfish whimsical wishes for a while, but if it would benefit indie developers, then it actually has a reason to happen. Is it me or the number of categories has been shrinking instead over the past several month, especially in PS4 UI?
Maybe they should go back to a similar system we saw on Xbox 360 with 3 sections - the section for all AAA games and Add-ons, the section for the 'Arcade' titles and a section specifically for Indies.
Whilst they have fought against the 'classification' of games in this way, that at least gave each category a 'front' page with ALL the new releases having 'equal' prominence. Games that have 'multiple' versions should only have 1 'icon' on the front page and inside that folder, the variations on offer. That way, there can be no favouritism as no 'game' gets multiple listings and indies will have their own page with the 'latest' releases occupying that front page too. Its easy to skip across the 'tabs' and see the newly released games in each category.
@themcnoisy pushsquare's game of the month would be awesome!
Give us or we riot sony.
Trying to the download for a pre-ordered game is a bit of a nightmare too.
@delukze - the Japanese store actually does - you goto search and a text box appears rather than the 'pick 1 letter at a time' - which is handy. However I like the 1 letter at a time as sometimes I can't remember exactly what something is called so I'll start spelling out what I think it is
@blah01 So you're going to have a developer spend potentially thousands of dollars porting their game to your platform and then tell them you think it's a 4/10 so can't be sold?
That's not going to work.
Not seen anything like this mentioned, but perhaps have a "new this month" demo section which allows anyone who has released a game that month to also release a demo alongside their game. Most big companies don't release demos (they don't even release finished products if we're fair) so this would be a great way to spotlight new indies that the devs actually put work into. It'd sort of be like the demo discs/tapes we used to get years ago.
Beyond that using things like youtube and social media is far more likely to generate sales than the store front. For the record the method used by Steam doesn't work, so I'd say going that route is pointless. Hype is a far more powerful tool than a suggestion from someone trying to sell you something after all.
@Furtin Would it still be a mess if there were three games releasing every week rather than 30? I don't think it would.
I know the topic is intended for games but they have this issue with avatars and themes too. They should be grouping things up. Same can be said with the games. Group the three versions, two versions up into one icon. Simple.
Also... DEMOS!
We need to start seeing more demos in the store too. It'd help sell the lesser known games maybe?!
I think it's fine how it is. I see every new game that comes out each week. Only thing that needs to be changed is the stupid avatars and themes cluttering up the deals page
I always enjoy going through the entire store and looking at all the new games.
No thanks just sort them by release date and move on, just pulled up that game color palette seems limited and visuals look middle of the road even for top down shooters, having 1 or 3 versions of NHL won't make the mediocre into great.
I'd really like to customize my storefront in a way, so that stuff I don't want isn't shown at all. I remember the days when Evolve filled almost two store pages with DLC.
And I don't need to see games listed I already own, when I'm on a sale store page. They should be filtered or at least give a an option to filter them manually.
@Wormold
I dont think Metacritic scores are reliable at all tbh, much like Steam a lot of negative scores come from people who had a corrupt download or had some other technical issue & instead of waiting for a patch or submitting a ticket they write up a negative 'review' with 1/10 'until they fix it'.. Which is ludicrous.
@Turniplord Most of the time I search the store after some research on the game(s) online so I usually know what I'm looking for.
@get2sammyb
Oh yes, be ruthless, get the message out, "jokers need not apply"...
Ah only messing...
...not sure about how to fix it, but something has got to change or we will be drowning in dross...
BTW love the site...
@FaultyDroid While I'm not an advocate for the number of people who treat a scoring scale as only having its two extremes, I do believe that if a game releases as a buggy mess it is fair game for heavy criticism. I don't know at what point it became an acceptable practice to release now, fix later, but the system invites low scores and deservedly so. There is also no guarantee of a fix either as many games out there can attest to and the people who don't pay full price to have the privilege to beta test it on launch day usually get the game much cheaper in a more stable state later. Anyway, that is a bit off track from the topic, but a review should be based on what is sold, not what it might be in the future.
PSN store is too visual and not enough text. Ratings for games out of 5 is meaningless especially when people rate games even before they have come out. I would much rather see a proper review system like Steam with written reviews.
A game should not be relying on where it is placed on the store to get known. There are so many medimms where their voice can be heard.
@get2sammyb Great article! I think the store is very 'busy' and quite hard to find stuff at times. The UI needs a re-think and the algorithms it may have in place only promote what the store wants you to see as opposed to being based on what I've actually bought. How many times can I be shown Minecraft when I've bought DOOM and PES?!
Changed he store back to it used to he on ps3 where icons where smaller and you could fit more on screen. Catagrise it better too and how about sending messaged to gamers about special deals they do emails but some read or bother to read them. I find the store hard to find stuff at times and the search feature sometimes doesn't work either.
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