Virgin Media Users Suffer With PSN Sign-In Problems

@kyleforrester87 My missus works for Virgin Media and she says she sometimes gets calls from people blaming Richard Branson for their miss fortunes but a lot of people don't realise that he hasn't got anything to do with VM other than having a 15% stake in the company and allowing them to use the Virgin brand name.

I still wouldn't use any other internet provider, VM offer the best service, speed and reliability imo.

I am with VM. The irony is that I have the very same Fibre Optic that was promoted with Destiny!

I havent been able to get on for hours now and its my only chance to game.

Could msg friends on the ps4 earlier now diddly squat.

Literally since 10:30am grrrr.

@MaccaMUFC tbf after my short rant above I decided to look at the other articles.

Then...

Virgin broadband was one of the banner adverts with Richard Branson in the bloomin advert with his hands in the air. Grrrr.

Talk Talk had some troubles in East Anglia last week, it's incredibly annoying when it happens.

@adf86 thank you very much works for me

@adf86 that's a bit sketchy lol

@adf86 how is this legit explain mate?

Mines back on

#CRAP VIRGIN I HAVE HAD NOTHING BUT TROUBLE WITH THEM NOT TAKING MONEY ON THE RIGHT THEN BEHOLD TO ME AFTER BUYING FOOD AND STUFF THEN GET A TXT FROM BANK AS THEY OVERDRAWN ME TAKING MORE THEN THEY SAY THE BILL IS GETTING CUT OF FOR NO REASON NOW I CANT EVEN CHILL PLAYING DESTINY 2 FFS SOIN AS MY CONTRACT IS OVER IM GONE

@Natstar1983 sry about the writing angry typing.

Correct they are scum

HAHA teach people to use such a crappy service as virgin media

@gruf69 stfu

@adf86 just did what you said and got online straight away 👍👍

@adf86 you, sir, are a star. That worked like a charm. Thank you.

@adf86 cheers it works lol

@gruf69 in the six years I've been with them this is the first issue I've had. I also used to work for this "crappy" service, and their broadband is excellent. So I'd love to know which God tier provider you're using.

I had 2 occasions with Virgin where any interaction with Sony was blocked. PSN on my PS4, the Playstation Store via my PS4 or laptop, I couldnt sync trophies, no matter what i tried on PS4 or on the internet at home I could not connect to Sony services.

Turns out, one of the security companies Sony uses had randomly blacklisted the IP address I was using. This IP address was randomly allocated to me by Virgin as they change your IP address periodically.

I knew my PSN account was not blocked because I could log in from my PC at work.

It was super frustrating because Sony couldn't do anything and Virgin wouldn't change my IP address, it was knackered for 3 weeks and then fixed itself when Virgin randomly changed my IP again.

I was playing most of yesterday with no problems.
I gave my machine a static ip address and allowed the following ports in the superhub.
I have one dns 192.168.0.1 - the routers address. I did used to have the virgin ones.
dns: 194.168.4.100. 194.168.8.100.
Here are the settings I allowed for the ps4 static ip
Advanced settings > Security > port forwarding.
You have to give each 'rule' a name. I just names them ps4-1, ps4-2 etc.
Tcp
80
443
1935
3478
3479
3480

UDP
3478
3479

Try changing MTU from 1500 to 147