The days of fans poking fun at the PlayStation Network for its reliability should be “consigned to history”, according to boss Jim Ryan. Speaking with Games Industry, the gaffer explained that since the world went into lockdown, the “levels of engagement are just off the radar screen, both in terms of the number of people and the amount of time that they are playing”. He continued: “The network has stood up just fine.”
He’s right as well. While we often reported on PSN outages during the early days of the PlayStation 4, the console rarely ever goes offline anymore. Considering just how many people must have been connecting over the past few months, we probably should give the platform holder credit for this – it can’t have been easy.
“It's been a real rollercoaster of a year,” Ryan continued. “We realised a couple of months ago that we were going to have to spend a lot more time paying attention to the PS4 community than we had anticipated, as that community, along with everybody else in the world, went into lockdown. We have devoted a lot of effort to making sure out network works. I am really proud of what we've done there.”
[source gamesindustry.biz]
Comments 24
Outside of the DDoS attacks on both PSN and Live at the beginning of this generation, which was beyond either's control thanks to some wankers (language appropriation), I'd say both services have been comparable in terms of reliability.
Credit where credit's due: this could have been a disaster. I'd love to see the graph for PSN pre- and post-lockdown.
@lacerz There was a period in 2013/2014 where it went down more than it probably should. It wasn't the end of the world, but it's MUCH more stable these days.
Rarely ever have an issue anymore, and even when it does creak they usually fix it within minutes.
Xbox live has had more problems than Psn for quite a while now. Though the Xbox fanboys would try to tell you otherwise no doubt.
Like good uncle Jim suggests, PSN must have been absolutely hammered over the last few months. I've noticed some slow download speeds, but it's been pretty much perfect overall. Like Sammy says, could have so easily been a disaster.
Imagine 2013/2014 PSN holding up as well as this. Network's been improved immeasurably since then (guess all that PSN profit helped!).
@TrueAssassin86x It was up here to fair its almost never down where i live in the Netherlands.
😃👍
I'm sorry I'll be total off topic, but due 9.4 and 20.4. PSN just stopped accept my credit card. I've tried everything. Edit card information, delete and reenter card, call my bank if anything changed... nothing helped.
Did you notice similar problems?
Now I'm forced to use prepaid codes for wallet or paysafe, but my card after 4 years just stopped to be accepted by PSN. 😢
100% agree. Never had a problem with PSN on PS4. People still say its terrible on forums and im convinced they dont actually have a playstation
@djlard likely on your card’s side or related to location.
@MarcG420 I play on both and the past couple of years it seems to me PSN is more reliable than XBL. I can't remember the last time I had a problem with PSN but XBL was down 3 or 4 times in the past year.
@MarcG420 but nothing has changed. I called into bank if they didn't rewrited informations, changed something, recovered database of cards, even if there were some changes in bank processes between CZ and UK. I was assured that nothing has changed even by pinch...
@djlard I’d call and ask PlayStation support...
@djlard - Same thing happened with my card in February, Sony flagged it as invalid for no reason at all, then 3 weeks later it worked again. It's a well known problem that Sony billing refuse to acknowledge. Just wait it out.
@Shigurui I'll try to wait. @Neolit Ps Store CZ and bank of course also CZ.
@djlard my cousin has experienced that a lot. It only resolved itself when he was issued a new bank card.
@W0rl0ck I hope so. My card expires next year, so I'll wait
Props to Sony for making the PSN work so well during this pandemic. Super impressed, unlike Microsoft.
Any gamer with a brain knew this a few years ago though, we shouldn't have to be told this. Use this "quarantine" as an example (I use quotations because any sort of quarantine simply doesn't exist in the 4 closest cities to mine, nor mine itself) and look back at how many times Xbox Live has gone down, the most recent a few days ago. Now they do have more "active" subscriptions, but the actual level of players is incredibly similar to PSN.
Most gamers are not as knowledgeable as they'd like to think, go to any Facebook/twitter post and read the first 10 comments... I almost guarantee you'll find at least half of them will make your head hurt on any given day.
That's really good, unfortunately right now my Ps4 is down. 😂😂😂😂😂
Worked from home throughout and Psn has been flawless. So yeah props to them for making it work at this time. Connection to any service may be expected to be spot on these days, but considering the hammering its had, still impressive
This year PSN has been more stable than Xbox Live, in fact a few days ago Xbox Live had connectivity problems, and I lost count on how many times the status account on Twitter had to apologise only this year.
@Neolit no. nothing was changed
@Neolit I know. I think I'll change bank, because Konercni Banka sees everything as problem elsewhere, but not on their side and anything you want throws you into bureaucratic wheel of calls, visits, yelling, arguing and a lot of money for their "help".
@Neolit I rather buy paysafe card than use paypal.
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