PS Plus Blocks Free Mortal Shell PS5 Upgrade

Hmm that’s sad.

@Reeneman Sad and an awful practice.

Sony pulled a typical… Sony again, it seems. ^^

Why is there an outcry? They made it clear it was a PS4 game. PS5 upgrade is only for those that bought the PS4 version.

Don’t get me wrong, I think Sony not block it but to have an outcry over something that was never promised by ps plus service is a bit ‘entitled’ attitude.

Blah blah don't mention gamepass it's over rated... You know what it does without there even needing to be a question? Smart delivery...this means you get the version of the games that run best on your console. There are no conversations about Xbox series X versions.

PsPlus/psnow right this moment actively lock you out of ps5 versions, regardless of if those games have free updates or not. It's been one of the most disappointing realisations when getting the new ps5...load up control ultimate edition...came with plus, locked out of ps5 version. FF 7...got it with plus? Locked out of ps5 version. Borderlands 3...playing on psnow? Locked out of ps5 version. All these had free ps5 upgrades.

Sony really need looking into this first, over 'gamepass killers' offering PS2/3 games.

Also, isn't it about time they stopped locking us out of buying what we want too? Who here hasn't seen a 'game of the year' edition of something and had it show as unavailable because you picked up the standard version on plus? That's been the case for forever now.

@bighal It isn't entitlement. It's the fact that we've been given the free upgrades in the past making us expect the upgrade. The only outliers are FF 7 remake (because it's Square Enix) and Greedfall where the ps5 update didn't come out till after we got it on PS Plus, but no one is batting an eye for that game because it is a meh at most game. Mortal shell enhanced edition doesn't even add content so there is literally no reason they can't shill up and give it to us for free as previous owners of the game on ps4 got the enhanced edition for free.

Edit: Amazing how easily people want to jump ship the second Sony SLIGHTLY fall behind, goes to say what types of people you are. FYI, I play on all platforms, I just prefer the ecosystem, Trophy system, my 100+ game backlog and the better exclusive games on sony platforms. Going to be funny to watch all these people double backflip back to ps5 the second we have Horizon Forbidden West, God of War Ragnarok, Spiderman 2 and the inevitable From Software exclusive come to PS5 within the next 2 years

@bighal I mean IS it entitled? It's always so bizarre to me how giant corporations have people jump to their defense them like this. Because end of the day, every Playstation Plus subscriber is a customer. Whether you paid for a month, three months, a year, you paid for the service.

I'm not even a person that's up in arms about the Mortal Shell thing, but it does seem weird to me that they're like, "Oh you paid for our optional (but not really because if you ever want to play with your friends, you HAVE to subscribe) service? Here's a game! Oh, but we cut out the main part of the game, you want the full version, you gotta buy it. But you can have another game! Oh, no no no, not the upgraded version. You want that, you still have to pay full price".

Hahaha. What happened to our beloved PS4 era Sony.

@Marquez some months were exceptionally good, like the ones with Control, Wreckfest, Maneater, Rogue Squadron, Oddworld Soulstorm… but recent months were weak.

This is a lame move by Sony honestly. Another bad month for PsPlus again it seems.

Imagine how attractive Sony's 'Game Pass alternative' will look after so many months of mediocre PS Plus games.

Strange choice. Not really even sure what they get out of a deal like this. It disappoints the subscribers that have PS5s and it hurts interest in the game for the devs. I wish we could see PS5 copy sales numbers specific to Plus members this month just to see if they really actually get anything substantial out of this.

I'm going to try the game. If I like it a lot, I might fork out and upgrade it. It is annoying not getting the enhanced version automatically, but it's not a travesty that I have to pay the extra.

sooo.... a free ps5 game.. isnt a ps5 game. i wonder if sony decided this or the game dev? also whats with the guys on here pushing xbox lol. this is a PLAYSTATION based site. i dumped windows and xbox years ago and for very valid reasons and wont ever go back. but this also leads into why i dont want an all digital game future... this kinda garbage, right here, can and will happen. i dunno why people keep saying this is entitled to expect the free upgrade. how is it entitled? we PAID for the service and the upgrade is FREE other wise! "well sony doesnt have to give you free games" - ok, and i dont have to buy ps plus anymore and they can go bankrupt. sound good? for those whining that this is fair and this is the ps4 version of the game because its being released on ps4 as a free game... ok, and? the game is being released on ps5 as well and ps5 people should get the ps5 version. its that simple. whether i like the game or not i wont be paying for any free upgrade. free means u DONT pay!

So we get what is ostensibly a demo of Godfall and a neutered version of mortal coil.
Great.
Its a good job Sony don't charge for this 'service'... Oh wait!

@Bleachedsmiles I totally agree , Xbox have got it going on this gen cause they seem to b putting the consumer first for once

Free next gen upgrades on most games
Game pass is spitting out games like no tomorrow ( serious Sam 4 just added as a suprise )
Even if you want to buy a game that's on game pass u get a nice saving if you decide to

@Medic_Alert I honestly regret buying a PS5 and wish I'd gone for the xbox instead.
I do have a lot of investment in PlayStation tho, a large back catalogue is the only reason I don't sell up and move on

@martsmall xbox doesnt have anything going lol, slack frame rates, low sales even compared to nintendo switch, slower load times than ps5, gamepass is a glorified gaming version of netflix and will turn gaming in 8 years into a mobile scenario, their OSes are bloatware garbage. microsoft back in 2013 totally wanted to SPY ON gamers with a camera/microphone and they didnt want you trading in games or buying them used or lending to friends. yet people think they're putting the customer first?! lol now microsoft is trying to drag people into ALL digital - exactly what they were doing in 2013, but this time without the orwellian camera and people are dumb enough to fall for it! also, why are people advertising for xbox on a playstation site? bots? trolls?

I was very excited by this but I think I will hold off now. Shame as I actually thought it was a solid month. I know it was never advertised as the PS5 version but no well priced upgrade path is a disappointment.

For The Payers.

@Pixelated so Sony aren't pushing ppl to go all digital ? Go buy a disc PS2 game to play on ps , Microsoft ain't pushing that hard when you can STILL buy older disc games and play em without having to buy again
And the reason so many ppl go on about Xbox is they are doing great stuff and not gauging every penny from thier fans unlike Sony this gen

Edit : and to add in the last few days alone we have had a glorified demo , GTA for just under 2 months and if u game that if you want to play next gen u have to pay
How is any of this good for the paying consumer ?

@Medic_Alert yeah that was shady, they rereleased control as the 'ultimate' edition and stuck the upgrade behind that paywall (I guess their equivalent of a 'directors cut'...the plus version I have is the ultimate edition...but because I downloaded it before having my ps5 (in preparation for the ps5) I'm now locked out of the ps5 version. This is where something like smart delivery would benefit. Hell, it's only been like a little over a month since the ps5 stopped downloading both the PS4 and ps5 versions of games that have ps5 upgrades. Consoles been out a year.

Tis the season to be stingy, fa-la-la-la-la, for the players

Considering that it's just a few graphical improvements, it does seem very strange to deny it.

I think I am the only person who doesn't care. If it's a good game on PS4 my PS5 will play it fine as it is. Not going to pay just for some minor improvements. If the PS5 didn't play PS4 games I would be miffed if I had got rid of my PS4.

I'm not one to complain about ps+. We get what we are given and that's fine for me. But this month is not a good luck for then, a demo as the ps5 game AND blocking the ps5 free upgrade isn't big or clever. Are they looking to make ps+ a bit shoddy to get people to upgrade the sparticus on the spring?

Well, I wasn’t likely to play it anyway, but now I certainly won’t. Just a ***** practice.

@Bleachedsmiles people need to stop comparing ps plus and gamepass, ps plus is xbox gold competitor in which ps plus is miles better than and games with gold don't offer next gen games/versions either

"Stop being entitled" is never a good argument as a consumer. We are not getting these things for free. We are paying a fee and should be given a good service.

*****

Came for the article, stayed for the comments 🤣

Thank you to all for those replies. I really like how this forum discusses and not attack each other.

Just want to say I’m not defending Sony and it seems Xbox games pass is popular (I’m not an Xbox guy so I don’t use it) and people say it’s better. My point was that it was always this way since ps5 launch (and clarified later since FFVii remake was offered). They offered one PS5 game and two PS4 games. They never promised that if a PS5 upgrade is available they would honour tryst for PS Plus PS4 games. So if you bought PS Plus knowing that, it may suck that Sony doesn’t, but they haven’t done anything underhand.

Hence my comment on outcry and ‘entitled’. On the other hand if Sony promised such a thing and didn’t deliver then I would understand the outcry and outrage.

That was my point. As always, vote with your wallet my friends, you don’t like it, don’t pay for ps plus. That will get them to take notice for sure (if enough people do it). Personaly l I see these as a bonus and not the main reason to subscribe.

who cares it's endwalker week

@get2sammyb any news on why GTA III is streaming only on PS Now? If you can't download it, that's going to go down as well as Godfall and Mortal Shell, if not worse!

@themightyant I guess it's a matter of opinion, because I could personally sum that review excerpt up as 'a few graphical improvements.'

they really do love ***** on their customers don't they. Such a poor way of doing things

Welp, I'm skipping the game because I cant play in 60 lol, there is no reason to gatekeep the upgrade like this other than to bleed your customers dry.

If you have a problem with the PS+ service you are paying $60 a year for you should email their customer service support. No wait, Sony doesn't offer email support for any service. Oh well call the PS+ phone number. No wait, PS+ doesn't have it's own phone number, or even it's own Twitter help, or main Twitter account.

50 million people are paying $60yr, that's $3 billion US per year, for a service that has ZERO customer service. PS+ is basically 1 of those 3rd party sellers on Amazon that sells you junk but you can never get in touch with when it breaks.

And Sony gets away with this b/c PS+ is REQUIRED for online which they know we all want to play, they aren't in the slightest trying to promote this as optional, so NO customer service for a $60 a year service. 🤑

Same thing with ps now. You dont get any of the ps5 upgrades like when they had borderlands 3 or marvel avengers. Stupid practice.

Mortal Shell was added to Game Pass a couple of weeks ago......it came with the enhanced edition.

I love how so many people are assuming that this is Sonys fault, last time i checked they are not the publisher of this game and the devs are entitled to make which ever version they like available for Plus.
It may well of been that version or nothing, but yes blame Sony.

The same goes for Godfall.

Also if any of you even bother to see what you get for your PS Plus subscription, monthly PS5 games are not included they are extras.

FYI i only have a PS4 so i don't really care

https://www.playstation.com/en-gb/ps-plus/?smcid=pdc%3Aen-gb%3Aprimary%20nav%3Amsg-services%3Aps-plus

PS Plus is a paid subscription service from PlayStation which gives members two PS4 games to download every month, as well as access to online multiplayer gaming, exclusive discounts from PlayStation Store, 100 GB of cloud storage for game saves and bonus content such as skins and in-game items for free-to-play games like Fortnite.

Come on, guys. Get with the program, this is just smart business. You offer what your competitor doesn’t. You want convenience, generosity and good value for your dollar? Go with the other guys. That’s just not how we do things here.

I like what they are doing less and less. Started basically last year with the lack of information about PS5 and it just adds up.

@GorosBat I think ultimately it comes down to the fact that Sony has allowed each publisher to handle a ps5 upgrade how they see fit. For first party games, its a 10 fee. Everyone else handles it differently. I'm not sure why people get so upset. If you're paying more than 25-30 dollars a year for ps plus, you're doing it wrong.

@TheMysticOne You kidding me? Sony wants the game and it's all about how much it will cost. Looks like Gearbox wanted too much for the Godfall – more than the budget can do – so they reach a compromise with putting a small effort in a new version and getting half of the money or so. Potential customers of the full game will not be that affected and it will still sell almost as good as if PS Plus never happened and they got guaranteed income. TBH what Sony just gave them for this version is probably more than what the game will make in the future anyway.

At least they aren't Nintendo. I still can't find Mario Kart 8 for under 50 dollars, even used.

@Medic_Alert I'm going to switch to a Series S (Series X is ONLY available for scalper prices until further notice).
I'm so sick of Sony's anti-consumer practices and their whole "It'S CoMinG tO Pc!1!1!" thing.
My PS4 will still be able to run GoW Ragnarok and HFW, so I'm not going to miss out.
Can't wait for Starfield!

@Wolfie_Pie absolutely, those were the best psplus days.

I bought mortal shell cheap on a psn sale and i was playing it on my ps5..it didnt like running on the ps5 as it kept crashing randomly and deleting your progress..i got the free upgrade and it works great now..the upgraded version runs in 4k and is a very smooth 60fps but other than the haptic feedback its not really a massive improvement and its certainly not worth getting worked up over...good luck playing it if it will play on the ps5..

@bighal exactly

That makes me a sad Panda 🙄😂

@Bleachedsmiles you've been able to buy a regular license for games even if you have a PS+ or Now license for at least 3-4 years now.

Paying has no limits

This is some BS. Was looking forwards to this, but don't see any point in playing an inferior version seeing as I'm in no rush.

@bighal
To put thing into perspective I renewed my PS+ on Black Friday £2.75 month Until next Black Friday. Some people also brag they prefer playing BC mode for Elden Ring for Instance. No big deal really. But Yea, let’s riot about Evil Sony on Push two minutes daily hate 🤖

This year PSPlus had become a joke. If it wasn’t for cloud saves I’d cancel it. Hell if the PS5 didn’t make it basically imposible to backup individual game saves to external media…

so so dumb. This could have made up for the fact that PS5 owners only got a glorified demo this month, but nope.

For the Payers!

Jim Ryan is laughing.like the Grinch somewhere.

Merry Christmas Sony. Why don't I just give you £50 quid a year for nothing.

Yeah, not even worth playing at this point. It's also not worth buying for the upgrade since it's only worth the free upgrade. Yeah, Sony made releasing games on Plus worse than not releasing them at all. This is a horrible practice and needs to stop. Plus is a complete joke this month now. They did their best to ruin it everywhere they could when it was already not going to be a banger of a month.

(not that I have a PS5 yet, but) I've cancelled my NSO sub, and I'm this close to cancelling my PSN+ sub too.

@Bleachedsmiles that's not always gonna be a plus for Microsoft. At one point they'll have to take full advantage of the series X hardware and produce games that aren't held back by the previous gen. Otherwise they've sold you an upgraded Xbox one S/X.

Bad practice from Sony still but don't act like Microsoft have it all figured out.

So what happens if I claim Mortal Shell on Plus & the PS4 version is in a digital sale in, say March 2022? Will I be able to buy the sale version and get the free PS5 upgrade or will my PS5 store say ‘Purchased’ permanently blocking me from getting the free upgrade from a digital PS4 version? 🤔

@daveofduncan They've already done that - flight sim isn't on Xbox one. To get around games not being held back by last gen gamepass offers cloud streaming...so those still with an Xbox one can play the latest games and those latest games aren't held back by last gen. So they have it figured out a little at least. They if course also have the benefit of Xbox one selling nowhere near as much as PS4...leaving less people, and money, behind.

Wasn't going to bother anyway.

Godfall is okay, though it really does look and feel like God of War with bits of Warframe chucked in.

Unfortunately, it doesn't do anything better than either.

So, seeing as you need plus I'd just (re)play GoW or revisit Warframe.

The Lego game is charming enough, but not my thing.

In short, a pretty average month.

I had genuine hopes GT Sport might have been given away as an appetitiser for GT7 early next year...but that's not going to happen.

I have pretty much played Sport to death but I sold my physical copy as I have a digital ps5 and didn't really want to repurchase it.

It doesn't upset me, but I definitely find it rather silly.

What a crap month to end on

@bighal and yet mortal shell on gamepass is smart delivery, full game and unlocked frames and 4k.... uh oh.

@daveofduncan no your right microsoft are still learning but at least they are not blocking you too a free upgrade. Sony seem to like nickel and diming people.

@UltimateOtaku91 im not sure about that.

This is outrageous! It’s unfair! How can the PS Store description says.”Upgrade for free," and the game won’t let you do it?

Bunch of crap. I would’ve even paid $10 for the upgrade and to find out I can’t even do that I’m not even going to play it now. F you Sony

@HoodedSpirit great point

Guess they just kept me from ever playing their game

Don't really care. I played it for a couple of hours and put it on my ps5 storage. I just gave up because of the time to reload from a death. Worse than orig bb

@Divergent95 You mean where all the games come to PC on day one? You're sick of Sony dong it so you go to someone even worse? And then for a game which is one of the few I will say will just be better on PC because of mods. I normally prefer console versions, but Bethesda RPGs are just at home there.

@dimi @Gh05tm4ch1n3 wouldnt this be the devs decision? If the paid version allows access to the free upgrade then the devs are making money (even though its free) because normaly you may not have bothered with this game but "hey look the games in a sale and i get a free upgrade so i'll buy now" therefore the game just made money for them...give the ps4 version away as a freebie to people who have a ps4 and thats great..but a free upgrade as well? So the devs dont have the right to expect some kind of financial return for their extra work? I see this from both sides and having played both versions the enhancements whilst nice are not the be all and end all..it was just as good without them..

Heh don't have time for these particular games really but I do wonder if this kinda selection does more harm than good? Like announcing some decent indie games would probably be better than this whole ps plus no upgrade deal that seems to be happening. Then again ps plus is kinda cheap and I think it is more a service that offers online services with the occasional decent game for differing demographics.

@Pixelated

Love my PS5, but most third party games run and look slightly better on Xbox Series X, Gamepass is fantastic, and I find it funny that you call yourself a retro gamer yet make no mention of the fact that Microsoft is destroying Sony and Nintendo in the backwards compatibility department. Also the dig at the Nintendo Switch is a little weird considering the fact that most of the gamers I know spend the most time on it compared to the other two. You’re all kinds of wrong, aren’t you?

@CynicalGamer exactly. An indie game would have saved them the backlash.

I just Facepalmed so hard my nose broke

Sony really are anti-consumer these days. £70 games, PS5 upgrades behind pay walls...you’d think with Microsoft’s highly successful GamePass Sony would be trying to be more pro-consumer 🙄

If you are so keen to play the game in an enhanced state, maybe you should support the (relatively small) development team and buy it. Just a thought…

Games don’t fund themselves. They actually cost a lot to make. A great deal more than ever before.

Gamer entitlement is absurd… People want everything for free or below cost without there being a single compromise.

It’s utter bulls*** and damaging to the industry.

And it's stuff like that is gonna be a reason while I will eventually get an xbox x and not a ps5.

They probably should have just left Godfall out and given the PS5 option for Mortal Shell and people probably would have been happier. As it stands they never actually said we were getting the PS5 version

@Northern_munkey if psn plus or psnow was free then id say "be happy with what you are given" but it isnt free. If you sell a game on one console and later on make an update (basically a tweak of pc settings though). I really dont think it can be justified to charge people a premium when there is very little work involved. unless it contains content like dlc, expansions, season pass of all released content.

@Boucho11 think its kind of implied.

@Boldfoxrd so far this year has been more negative then positive with sony. They need to up there customer care, give free graphical upgrades instead of justifying why they are charging more for a game and then sticking another $10- 20 on top, deliver on promises that they are breaking with "we believe in generations" and then pulling the old....its more expensive to make these upgrades so its justified after this game.

@Arnna mortal shell isnt a new game, it had its release and didnt sell well. Why do you think this suddenly ended up on both plus and gamepass. Maybe microsoft is willing too pay more as they have the upgrade through smart play at no additional cost. Secondly both sony and microsoft b9th gave money up front for this game to be on there platforms services. Honestly should be blaming sony.

@Gh05tm4ch1n3 you are aware that this was the "free" game for the ps4 not the ps5..and i wasnt talking about ps+ or psnow so i'm at a loss as to what point you are making..

@bighal but they did say it was a free upgrade..iam sure i read that on official playstation sites..

@Arnna first time i think i've ever agreed with you...have a like 🤘

@Reeneman control was a great addition and i loved maneater...

@Jaz007 I'm sick of Sony investing more into PC ports instead of unlocking framerates for their PS4 titles. Just remember how long it took for HZD to get a 60fps patch
And that's just the tip of the ice berg.
God I miss Shawn Layden. Good 'ol Jimmy is running Playstation into the ground, and I called it out, I was shaded by corporate shills.

@Marquez name a month this year that was good. ⏳

This PS4/ps5 upgrade thing is a shambles, when I upgrade my pc I download new drivers and ramp up the settings in game, nobody comes asking for more dosh for so called "enhanced" versions of the game. Sony are a bunch of w⚓s

@Northern_munkey these games are not free we pay a subscription for these "free" games..... On Thursday epic will give godfall away for free without a subscription, that is free.

And everybody mocked Smart Delivery as a gimmick...

@CryoInside i never knew this...wow really? You mean to say that all this time these games were never free? Could you be any more patronising eh?

@Marquez ermm i think they should have given us hitman 3, some how i already own hitman 2 i think they gave it away for free as part of that stay at home thing, days gone is already a ps5 collection game, Getting EA is personally irrelevant i'm subbed to EAPLAY, mass effect legendary edition would be good though as that's not on EAPLAY

@Northern_munkey im sorry, i know you agreed with that other person about how we shouldn't be moaning and we should support the devs and all that, but we all pay and they fob us off with this ps5 upgrade nonsense.
I don't even know why they state every month which version of the game they are giving away. just give one version of the game away, most games are developed beyond the ps4's capabilities anyway so the game is scaled back to run on the slower hardware. the whole thing is BS, i guess they never really re do the texture packs, The hi res textures probably already exist they just reduce the resolution and ship the product at a decreased file size for the ps4. (unless its a legit remastering) and then these so called upgrades come with the original textures, remember on pc this isn't a thing, they come AS IS its weather your pc can handle the game or not.

Anyone who was smart and bought a disc console, the ps5 edition of Mortal Shell is currently 19.99 on most major game sites. Cheaper than this so called upgrade.

@Marquez to anybody who plays fifa definitely sub to EAPLAY, a years sub is probably more than half the cost of fifa out right and about time your sub has ran our a new fifa game will be out.

I have this on PC but never played it. Was looking forward to playing it on my big screen, but if it doesn't even run at 60fps then I'll just play my PC version

@mrmartinrohr to some extent i agrree, however i don't believe for a second that Sony wants this game, what Sony wants are games for Plus that fit their price model.
Now whether that is a fixed fee or per licence they will likely put the feelers out to publishers to see what the will give.

Clearly whichever model is being used is problematic as publishers will demand more for the large member base.
They have to offset potential future sales against revenue and with almost 50 million potential installs going to plus members future sales are harmed.

Yes Sony could have offerd more money, but neither you or i have absolutely any knowledge on the process that lead to this decision.

I absolutely want games that i like from Plus, and was hyped about Godfall until the announcement, i will still probably give it a go sometime if friends want to play.

@CryoInside no harm done..just remember that we all know that the monthly games are not technically free...

In fairness, they don't always block the ps5 upgrade.. A plague tale was a psplus game a few months back and the upgrade to ps5 was available.

Don't be upset y'all as this is typical Sony. You're not getting the ps5 versions as those versions are going to be given to you for free when they start putting more ps5 games into ps plus/now. You know this is their plan. I bet in January we'll get the PS5 version of FF7, and they'll be like look at what you're getting!!! All this value!!!!

@Marquez I played the challenge edition of godfall. It's really fun but I had to stop because I wanted to play the storyline from the beginning and you have to pay for it.

@Marquez Yeah I love Sony a lot but hate them for doing dumb shh like this. The game is dope and I will probably just buy it. I need to stop sounding entitled because at least it's free. I don't want to be those people complaining about everything. The price isn't bad at all. It's a business for them to make money at the end of the day. They created the game and need to be paid. I am buying it.

This is getting ridiculous. Sony is so cheap. I will not be renewing this awful service

@Northern_munkey Haha!

@WillMerfi ‘Boycott’ lol. That will achieve nothing but you do you.

@WillMerfi edgelord alert 🙄 Have fun ‘boycotting’ PSPlus games - you’re making a profound difference to the consumer experience..

@bighal absolutely mate, I've never bought any version of the game and wouldn't expect a ps plus ps4 version ( essentially free) to come with a free upgrade to the PS5 version. Anyone who does, imo, seems to be stretching the friendship...

@Northern_munkey ibut I’m willing to give them some extra money. Think 10 euro is fair!

@dimi yes indeed its more than fair..i bought the game before a ps5 upgrade was even on the cards so the price is very fair for what you get..enjoy