PS5, PS4 Fans Are Worried Cash Rewards Have Been Removed from PS Stars 1
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Update (26th October, 2024): It’s been several days since cash rewards first started disappearing from the PS Stars app for millions around the world, and the issue still hasn’t been fixed. As of the time of writing, in the UK, we still can’t exchange our points for PSN credit, and many remain in the same situation. We’ll contact Sony for comment.

Update (24th October, 2024): Many are still unable to exchange their PS Stars points for cash rewards, although not everyone is affected. It’s likely this is a repercussion of new policies Sony is rolling out for the rewards scheme today, which will see any points earned from now onwards expire after 12 months as opposed to the previous 24 months. From 1st March, you’ll no longer be able to earn points from subscription purchases like PS Plus either.

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We reported on the policy changes earlier in the year, through here:

When opening the PS Stars app you will need to accept the revised Terms of Service, otherwise your membership will be considered cancelled. “If you cancel, we are sorry to see you go, but remember that you can re-join at any time by accepting the updated Terms of Service, at which point you will regain access to your Points and benefits (if they have not expired based on their expiration date).”

We’ll continue to check the status of PS Stars and will update as and when the cash rewards return for everyone.

Original Article: There’s increasing nervousness among the PlayStation fanbase that PS Stars may have been nerfed. As many of you will already know, purchasing games on the PS Store rewards you with points, which can then be exchanged for digital items or – crucially – funds for your next transaction. But as of right now, the option to exchange points for cash has been removed.

That’s the case for us, in the UK, and many others at the time of writing. Some say they still see the option – in both Europe and USA – while others claim the previous $5 and $20 options have been replaced with a $10 exchange. It apparently costs 2,500 for the $10, so there’s been no reduction in value.

We’re going to assume this is a bug if it’s not been removed from everyone’s account, although PS Stars continues to have all sorts of technical issues. Earlier this year, it was inaccessible for weeks while Sony’s engineers worked on it. Furthermore, there’s still no way to display the digital rewards on your PlayStation profile.

We like the idea of PS Stars in principle, so we hope the Japanese giant doesn’t abandon it. While many have scoffed at the rewards, the fact there is a way to earn money back on PSN purchases – when previously, no option existed – is a positive in our book. Let’s just hope this sudden removal is an error, and isn’t foreshadowing a wholesale removal of the feature.