Tag: Outages
News Can't Connect to PSN? Blame Hacker Group DERP
It was an accident, by the way
Batten down the hatches, stock up on essentials, and assume the foetal position – the PlayStation Network is experiencing problems again, and that means that it's time to panic. In all seriousness, though, if you've been encountering trouble with the online service, you've absolutely no need to fret, as the issues...
News Again? PlayStation Network Offline For Two Hours Tonight...
We're getting to the point where we can only imagine Sony has something brewing
That's what we'd like to believe. Because the amount of maintenance the PlayStation Network's getting lately has been pretty bizarre. It's not like this is a common thing. We remember in the 'olden' days, the PSN would get scheduled maintenance once a month at most...
News PushSquare Service Announcement: So, Errr, The PlayStation Network Is Down
Let's not panic
At the time of writing the PlayStation Network is offline. Sony's revealed that it doesn't have any maintenance planned, and is working hard to resolve the issue. Apparently the outage is not affecting everyone, with some users able to log-in and even access the PlayStation Store. We're hoping that by the time you read this,...
News Sony: PSN Outage Not As Expensive As First Thought
The bill for the recent PlayStation Network outage is "shrinking" according to Sony
The company revealed during its financial call overnight that the costs will "not be as great as originally estimated". In May, Sony predicted that the cost of the outage would be around 14 billion yen (or £105 million). But, "that was the May...
News Heads Up: PlayStation Store Down For Maintenance Today, Don't Cancel Your Credit Cards
Just a quick heads-up: Sony's bringing down the PlayStation Store today for a couple of hours maintenance
We're posting this because we know how frightening outages can be in the post-PSNgate climate. We just wanted to let you know that, hey, if you try to log on to the PlayStation Store this afternoon and it flips out — everything is fine. Don't...
Now we're over the hurdle of the PlayStation Network hack and are well on the way towards getting back to normal, it's strange timing for a Sony employee to describe the downtime as a "really good time"
But that's exactly what Tim Schaaff has said in an interview with GamesBeat. "Great experience, really good time," Schaaff said of the...
News Sony Extends Welcome Back Offer, Don't Wait Until The Last Second This Time
Sony has extended its Welcome Back package after a barrage of complaints from people seemingly incapable of utitlising 30 full days to download their "compensation" for the recent PSN outage
The offer — which was pulled at Midnight on July 3rd — will now run until 09:00AM PST (17:00PM BST) on Tuesday July 5th. If you were one of those people...
News Japanese PlayStation Store Set To Return On Wednesday
Huzzah
Sony's revealed that the PlayStation Store will finally return in Japan on July 6th. That's this Wednesday if you haven't got a calendar nearby. There's very little else to say other than, yes, the PlayStation Store really has been down this long in Japan. The government demanded Sony provide evidence that the service was sufficiently...
News PushSquare Service Announcement: Sony's 'Welcome Back' Package Goes Live
Sony's just announced that its PlayStation Network "Welcome Back" compensation package has gone live in Europe and North America
The package allows PlayStation Network subscribers to claim two free PlayStation 3 and two free PlayStation Portable titles from a selection of five. The "Welcome Back" package is part of Sony's goodwill gesture...
News SEGA: Sony Has Our 'Full Backing' Over PlayStation Network Breach
SEGA has come out with a glowing statement of support towards Sony over the recent PlayStation Network data breach
The publisher, which admitted to suffering from similar small-scale hack attacks itself, said that the platform holder "couldn't have done anymore" to support developers during the outage. "It's a practice that we...
News PlayStation Network To Go Down For Maintenance This Afternoon
The PlayStation Network was supposed to go down for maintenance last night
It was postponed. Instead it will go down for maintenance this afternoon, from 16:30 GMT. Insanely the service will remain offline until 07:00 GMT tomorrow morning. That's a lot of downtime. We can only suspect it has something to do with the PlayStation Store. Sony
So the PlayStation Store is not coming back before the end of the month, but it is returning before the end of the week according to Sony
Let's not get too moany about the slight delay, seeing as its only a couple of days at max. Furthermore, when you have things like this going viral all over Twitter, it's probably better to be safe than sorry. The...
News Errr, So There's A Little Bit More PlayStation Network Maintenance Incoming Next Week
This one is probably the one
Sony has frequently insisted that it will have the PlayStation Store back online by the end of the month, and it looks like the platform holder is going to squeeze every last minute out of that deadline. Sony has announced that the PlayStation Network will go offline for a few hours next Tuesday evening (from 19:00 BST...
News Rejoice Japan: PlayStation Network To Partially Return Tomorrow In Asia
Could you imagine if the PSN had been down worldwide as long as it's been down in Japan and parts of Asia? It's pretty unthinkable, right? Sony was required to prove to the Japanese government that it had strengthened its system security before bringing the PSN back online in the region
Presumably that's all done and dusted now as the service is set...
Report Sony Eyeing May 24th Return For The PlayStation Store
The PlayStation Network data breach was undoubtedly one of the biggest stories in video games this year, but we're certain that we're not the only ones getting little bit sick of the news overload
As such, we'd love it if Sony got the PlayStation Store back online and drew a big red line under this whole mess so we can get back to writing about...
News Sony Details European ID Protection For Europe
Sony has finally rolled out details for its ID protection plan in Europe after the PlayStation Network was hacked last month
The plan is available to users in the UK, France, Span and Germany at the moment, with details of other countries to follow. Sony reiterated that the convoluted nature of the region was causing some headaches, but the company...
There's a flaw in Sony's PlayStation Network "Welcome Back" package that was always going to occur
While Sony's offering a pretty compelling selection of games, the hardcore fans are likely to be the ones that miss out — mainly because they'll already own the choices. Still, think outside of the hardcore circle and Sony's "Welcome Back"...
News Sony Planning Multiple Weekly PlayStation Store Updates Upon Return
Since the PlayStation Network went down, Sony's missed three PlayStation Store updates
With no estimated date for the Store's restoration, that number might end up increasing by two or three weeks. As such, Sony's got a lot of content to catch up on. In order to clear the backlog, Sony's confirmed in a FAQ on the PlayStation.Blog that it will update...
News Kaz Hirai Addresses PlayStation Network Users, Apologises For Outage & Explains Everything
This is why Kaz Hirai is going to be the future CEO of Sony Corp
As part of the PlayStation Network restoration process, the Sony Computer Entertainment president has released a video explaining the measures that the platform holder has taken to increase its network security, and also apologise for the length of time the service has been offline...
News Sony Releases PlayStation 3 Firmware 3.61, Online Play Restored Today
Sony has released a mandatory firmware update (3
61) for the PlayStation 3 overnight, paving the way for a phased roll-out of the PlayStation Network. At the time of writing, North America is back online, with services set to return in Europe, Australia, New Zealand and the Middle East throughout the day. The firmware update requires you to change...
Report Amazon Cloud Servers Used To Hack PlayStation Network
Citing an anonymous source, Bloomberg is reporting that Amazon's cloud servers were used to hack the PlayStation Network at the end of April
According to the report, the hackers disguised themselves as a legitimate organisation, using fake information to sign up to Amazon's service. Once the account with Amazon was authorised, the hackers used it to...
News Splash Damage: PlayStation Network Outage Frustrating But Sony Has Our Sympathies
If you thought Randy Pitchford was going to be the only developer to stand behind Sony over the PlayStation Network data breach then you were mistaken
Despite being adversely affected by the PSN outage, Brink developer Splash Damage has admitted feeling "sympathetic" towards Sony's predicament. "Of course for us it is frustrating to...
News Gearbox Gaffer Randy Pitchford Attacks 'Evil' PlayStation Network Hackers
Gearbox boss Randy Pitchford has hit out against the "cyber-terrorists" that have brought the PlayStation Network to its knees, pleading with gamers to support Sony in its endeavours to restore online services to the PlayStation 3
Speaking with Eurogamer as part of a promotional tour for Duke Nukem Forever, Pitchford said we are all victims of...
News PlayStation Network Multiplayer Currently Being Tested Internally
Optimism: according to various reports, internal testers are currently playing various PlayStation Network games online
The official Twitter account for PlayStation in the Netherlands (which has been the most active during this entire outage) confirmed to fans that "internal testing" is currently occurring in numerous regions. Since that...
Report Impatient PlayStation 3 Owners Trade-In Their Systems As PSN Stays Offline
The PlayStation Network has been offline for about three weeks, and there's no sign of a restoration in sight
That's causing a lot of PS3 owners to lose patience and trade-in their systems, according to a report published by EDGE. The report cites a number of UK retail clerks, and paints a disturbing picture of the current PS3 climate: trade-ins...
News Sony: PlayStation Network Restoration Still A 'Few Days' Away
People demanded an update on the PlayStation Network, and Sony has answered their pleas for information, but evidently there's not a lot new to say
In an update on the PlayStation Blog, Sony communications director Patrick Seybold settled for the vague statement of "at least a few more days". We suppose there's some positivity in that...
U
S. senator Richard Blumenthal has praised Sony's response to the PlayStation Network data breach, suggesting the platform holder's response "could serve as a model for other companies facing similar criminal hacking". Blumenthal was one of the first politicians to question Sony about the data breach once the news became public, demanding...
News PlayStation Network Outage Costing Capcom A Chunk Of Change
Undeniably the worst thing to come out of the PlayStation Network outage is the amount of money third-parties are currently losing from the inability to sell their games on the PlayStation Store
Publishers and developers alike depend on the distribution clout of the PlayStation Network to sell their goods, and with that ripped away it causes a big...
News Sony To Fully Restore PlayStation Network Services By May 31st
Rolling on
The latest headline to join the population of Silly-Town: "PlayStation Network Offline For Six Weeks, Says Sony". Just like the stories on plain-text passwords, unencrypted credit cards and unpatched servers,
News No, Sony Was Not Running The PlayStation Network On Out-Of-Date Servers Without Firewalls
Last week it was common knowledge that Sony stored passwords in plain-text
That rumour was, of course, debunked publicly by Sony, when the platform holder was forced to come out and clarify that it in fact hashed its passwords — as is a common practice across many web environments. Prior to that, it was rumoured that Sony did not encrypt credit...
News Patience Is A Virtue: So, Errr, The PlayStation Network Ain't Coming Back Online This Weekend
Despite the optimism of Sony's previous PlayStation Network status update -- when Sony said it was in the "final stages of testing" the service -- it sounds like we won't be playing online anytime soon
Sony's communications director Patrick Seybold has posted an update on the PlayStation Blog stating that the platform holder is still "working...
In a statement posted to the European PlayStation Blog this evening, Sony communications gaffer, Nick Caplin, has outlined SCEE's plans to reward PlayStation 3 and PlayStation Portable owners for their patience during the current PSN outage
Caplin said that PSN users would be given the opportunity to select two PS3 games from a list of five, with...
News Sir Howard Stringer Writes Public Apology To PlayStation Network Users
Sony's top gaffer, Sir Howard Stringer, has written a letter of apology to PlayStation Network users for the recent PSN data breach and downtime
In an open apology, Stringer said he was aware this "has been a frustrating time" for PSN users and that he was sorry "for the inconvenience and concern caused by this attack". Stringer...
Sony has announced overnight that it is partnering with Debix to provide all US PlayStation Network users with 12 months identity theft protection for free
Sony has confirmed a similar plan will take place in Europe, with details to follow shortly. North Americans will receive offer emails "over the next few days" including a promotional...
News Sony: PlayStation Network Rebuild Complete, In 'Final Stages' Of Testing
Sony's updated the PlayStation Blog with an optimistic post regarding the status of the PlayStation Network
The company announced that it had finished rebuilding the PlayStation Network, and was now in the final stages of "internal testing". The company didn't include a time-frame, but assuming the tests go swimmingly, we can't imagine...
News PlayStation Network Still Scheduled For Partial Return This Week
Hope is dwindling around the Internet as the days pass with very little information from Sony regarding the status of the PlayStation Network
Sony had previously stated that they were aiming to get the service back online "this week" (ending Sunday, May 8th). But as another day draws to a close, we're still without any precise confirmation...
News Ruh-Roh: Sony Discovers 'Anonymous' File Planted On Servers
Despite multiple statements of innocence by the unnamed hacking group, Sony has told the US House Of Representatives Subcommittee on Commerce that it has found clues of Anonymous' involvement in the PlayStation Network data breach
In a written letter to congress, SCE president Kazuo Hirai revealed that the platform holder had fallen subject to a...
News Canadian Lass Wants $1 Billion Compensation For PlayStation Network Data Breach
21-year old Canadian, Natasha Maksimovic, is currently enjoying her moment in the spotlight
She has filed a $1 billion (Canadian) lawsuit against Sony for the recent PlayStation Network data breach. That's about $1.04 billion USD [assuming we can use a currency converter correctly - Ed]. The suit was announced earlier this week by a Toronto law...
News Sony Adds Third Security Team To PlayStation Network Investigation
It's on like Donkey Kong, and you can't really blame Sony for wanting to get to the bottom of the data breach that will probably end up costing the company millions of dollars
A Reuters report published this morning suggests Sony has thrown a third security team at the PlayStation Network investigation. They will join the FBI and Homeland Security...
News Sony: Yo, Only 900 Of Those Stolen Credit Cards Are Still Active
Just when the dust was starting to settle after Kaz Hirai's public apology for the PSN data breach, news of actual credit card theft reverberated out of Sony Online Entertainment over night
The division admitted to finding evidence of 12,700 stolen credit cards from a circa-2007 database. Sony has tried to play-down concerns, noting in a statement...
News Please Make It Stop: Sony Online Entertainment Confirms Theft Of 12,700 Old Credit Cards
Just when you thought it was going to be blue skies and golden sunshine going forward, Sony Online Entertainment has confirmed that it has lost roughly 12,700 credit cards to the original PlayStation Network breach that struck SCE mid-last month
SOE stresses that this was not a second attack, and is a repercussion of the original PSN attack...
News Sony Clarifies Password Storage Techniques, No Truth To Credit Card List
If the PlayStation Network data breach taught us anything other than to be more vigilant, it taught us the meaning of the acronym FUD
"FUD. Fear, uncertainty and doubt, usually evoked intentionally in order to put a competitor at a disadvantage." The amount of scare mongering capitalising on Sony's limited communication was rife during the...
News Ruh-Roh: Sony Online Entertainment Suspends Services [UPDATED]
Just when you thought things were getting back to normal after Sony Computer Entertainment's public apology yesterday morning, Sony Online Entertainment -- the division responsible for Free Realms and DC Universe Online -- has pulled its services offline, including its websites and Facebook titles
The company said: "We have had to take the SOE...
Sony Computer Entertainment president Kazuo Hirai has apologised to PlayStation Network users regarding the data breach which compromised approximately 75 million accounts
At a refreshingly personal press briefing in Tokyo this morning, Hirai said that Sony had "learned" its lesson, before detailing a number of plans aimed at trying to win...
Have you heard, the PlayStation brand is in decline
That's according to an opinion piece crafted by Gamasutra's Colin Campbell. Does it sound familiar? It sure as hell does to me. In fact listening to podcasts and reading editorials this week has made me question whether I took a ride in a tripped out DeLorean against my will: it's 2007 all over...
News Sony Schedule PlayStation Network Press Conference For Tomorrow
Sony's confirmed that Kaz Hirai will hold a press conference regarding the current PlayStation Network situation in Tokyo tomorrow
The PlayStation Network gaffer will discuss the hack, as well as Sony's plans to rectify the situation from 14:00 tomorrow Japanese time. That's early morning for those of you in the UK, around 5:00AM. Hopefully Kaz can...
Now we've gotten over the worst of the PlayStation Network data breach, attention has started to turn to less immediately pressing matters
Trophies, purchasing history, friends — will they still be there when the PlayStation Network goes back online? Yes, says Sony. According to a new FAQ posted on the PlayStation Blog, everything will be in tact...
News Major Credit Card Companies Note No Indication Of PlayStation Network Hack Fraud
Sony has reiterated multiple times that there is "no evidence" of any PlayStation Network credit card theft in the wake of a recent hacking attempt on the service
That line has now been corroborated by a number of leading US banking outfits. Speaking with Bloomberg , spokesmen for Wells Fargo, American Express and MasterCard said they "were...
Kristopher from Alabama might want to consider ripping up his premature lawsuit, as Sony has confirmed in a new PSN related FAQ that all credit card data was encrypted by the company
Furthermore, the platform holder has reiterated that there is "no evidence" any credit card information was taken at all. While Sony still refuses to rule out...
News We May As Well Have A Michael Pachter Quote For The Road, Eh?
Pssht
What a day? When we started up PushSquare we did so with the intention of writing about video games. Granted we could avoid the PlayStation Network security breach entirely [you'll note we never wrote a single word about GeoHot - Ed] but unfortunately this story is too big to avoid. Furthermore, we've received like three press releases today...