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Topic: Help with psn kids login

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Mattimo01

Hi,
MY kids cannot access psn on our console, I have allowed all in their profiles etc. but still they cant access, one cannot access full stop the other just keeps being directed to join I.e. pay the yearly subscription (the console is the primary devise?) my wife can access and play online so it only leads me to believe that it's due to parental control?
Any help or guidance.....?
Cheers!

Mattimo01

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