I've had the PS5 Portal for several months but I am now having issues with the left joystick. It will allow me to move from side to side but when I move the joystick up and down there is no response. I've checked the updates. They are all up to date. I've tried resetting the console but the issue is still persisting and it's driving me mad.
Can anyone help with this please? I'd really appreciate any insight on this problem.
Seems you're not alone. Try gently pulling the stick vertically as if removing it from the handheld and pushing it back in a few times. See if that helps. Beyond that, I'd probably attempt to contact Sony customer service support to see if or how it can be repaired.
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Topic: PS5 Portal Joystick Issue
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