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Topic: Help with ps4

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Camronw22

So basically I need help. my ps4 randomly shuts off almost a minute or two after I open a game. but the white light stays on. I did a.hard reset on it, the downloaded the games and stuff back onto it, which took like four hours. and it didn't happen. the controller disconnects, and I can't connect it again. then I have to hold the power button until it shuts off. then when I turn it back on, it says that I unplugged the ps4 without turning it off first. I need help please

Camronw22

Ridwaano

@Camronw22. How old is it which model? Does it sound load??

Ridwaano

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