Hi, I'm writing to send a warning to the PS community, specially to those who took last year black friday's discount on 1year psplus subscription.
I took it, so I paid 39.99€ for 12 months, 2-3 weeks ago I received an e-mail telling that a month later the subscription would renew automaticly charging 39.99€, it looks great but I thought it was strange to let me keep the same BF discount (which is better than this year's one), later I decided to check the psplus subscription management section in my ps4 and there said they were gonna charge me 59.99€ (full price) for automatic renewing.. then something must be wrong in the mail.
And now there is again a black friday discount (back to 25%, as it used to be before last year..), so before this discount period ends I decided to contact support, he said that the next payment would be the complete price, then I asked "and what about the mail?" and the answer was "what about it?".. incredible, he didn't give a ***** about scamming people with a mail with a wrong price...if I hadn't neither checked the price in ps4 nor contacted and, instead, waited to renewal (it'll be on early december) I'd had to pay 60€ because I would not even be able to get the current black friday discount!!, after I insisted about the mail he said he would tell the problem to superiors, I don't know if I can trust him or he just said that to make me shut up, so that's why I'm writing here to warn people. My advice: cancel automatic renewal and buy the subscription with BF discount before it ends.
PS: English is not my first language, sorry if something is wrong or difficult to understand.
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Topic: WARNING! mails with wrong psplus automatic renewal price.
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