How do you solve the Music Box puzzle in the Lobby in Silent Hill 2? Shortly after arriving at the Lakeview Hotel, you'll reach the Lobby to discover a large Music Box in the centre of it. 3 items appear to be required to operate it. In this Silent Hill 2 guide, we're going to reveal how to solve the Music Box puzzle in the Lobby.

How Do You Solve the Music Box Puzzle in the Lobby in Silent Hill 2?

Silent Hill 2: How to Solve the Music Box Puzzle in the Lobby Guide 1
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You'll find the Music Box in the Lobby of the Lakeview Hotel, and to open it you first need to find the Ornamental Key. This is located in the Check-In room on floor 1F; you'll source it from the back wall along with the Room 312 Key. Use that to unlock the Music Box and you'll be presented with 3 plates overlapping one another with a pattern on them, and 3 empty places to put objects in. You'll need to explore the Lakeview Hotel to find them, solving other puzzles in the process. Below you'll find how to solve the Music Box puzzle in the Lobby.

Music Box Puzzle: Where to Find the Snow White Figurine

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The Snow White Figurine is rewarded to you for solving the Mirror puzzle in Room 202. For a guide to completing this, click the link:

Music Box Puzzle: Where to Find the Cinderella Figurine

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Once you have the key to Room 107, sourced from the Conference Room on floor 3F, head there and out into the Garden area. In a gazebo in the back, you'll find the Fireplace Key. Take this back to the Conference Room and unlock the Fireplace, finding the Cinderella Figurine behind the door. Just be warned that you'll be attacked once you pick it up.

Music Box Puzzle: Where to Find The Little Mermaid Figurine

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The Little Mermaid Figurine is found in front of the jukebox in the Venus Tears Bar. However, to gain access to the room, you'll need to stash all your items in a Cabinet and enter the Employee Section defenceless. You'll then work through the Basement and come out the other side to the Venus Tears Bar, where you can get your reward. Please refer to our Lakeview Hotel Walkthrough for a step-by-step guide to getting through the Employee Section and Basement area.

Music Box Puzzle Figurine Solution

Now we have the 3 Figurines in our inventory, return to the Music Box and place them inside. We now need to correctly position and rotate the 4 plates in the centre. Matching up the pathways the Figurines take once activated, here's the solution:

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Silent Hill 2: How to Solve the Music Box Puzzle in the Lobby Guide 5
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Music Box Puzzle Riddle Solution

When you press the button in the bottom-left corner above using the above solution, the camera will pan down to 3 riddles inscribed into the Music Box. You now need to turn the keys either the correct number of times / facing the correct direction. From their default positions, from left to right, turn the keys this many times:

  • 1st Key: 7 turns
  • 2nd Key: 5 turns
  • 3rd Key 1 turn

Here's what the keys will look like in the correct positions before you press the button to activate the Music Box:

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Did you find our guide covering how to solve the Music Box puzzle in the Lobby in Silent Hill 2 useful? Let us know in the comments below and check out our Silent Hill 2 guide for more help and information.