After an incredible 15 years – and more 8/10 jokes than we care to count – Eurogamer.net has dropped review scores. It's not the first site to do so – both Kotaku and Joystiq (RIP) ditched numbers and stars a while ago – but the news seems significant this time because our buddies from Brighton operate a more traditional publication, which has slightly different values and goals to the aforementioned blogs. It's clear, with each passing day, that games journalism is changing, and that's providing us, here at Push Square, with an interesting challenge. In light of today's announcement, then, we've pulled editors Sammy Barker and Robert Ramsey into a single article, so that they can spew their thoughts on review scores.
Review Scores Work When Done Properly, Says Sammy Barker
I know you won't all believe it, but we put a lot of effort into review scores. Every review that you read on this site comes through Robert or I, and, as the team will attest, we usually end up making adjustments. It's this second eye which I believe pushes the site above many of its peers; we work hard, with the reviewer, to get to the crux of what they're trying to say – and sometimes that means adjusting the number that's assigned at the bottom of the text.
I see these figures as a complement to the writing, and I'll never understand why certain forum goers are so staunchly against them. There will always be people that only look at the number, and maybe some think that ditching them entirely will force those few to actually read and determine their own verdict – but I personally think that they'll just look elsewhere. We're living in an age of short attention spans, and scores provide publications like this one with the quickest method of getting information across.
I think our review scores serve a very important purpose, then, and I like that the granularity of our ten points system allows us to guide you towards niches that you may yet enjoy. A personal recent example of this could be applied to Life Is Strange, a game which Graham Banas awarded a 6/10 in his review. I don't disagree with a word that he said in his critique, and I think that the score was spot on based on his observations, but our scale indicates that "you may still really enjoy a 6/10". Guess what? I loved it.
The problem with review scores, then, is that people attempt to apply a blanket formula to every single site, and that just doesn't work; a 6/10 on IGN could mean something wildly different to a 6/10 on Push Square. This obviously introduces issues when Metacritic attempts to define averages from disparate scales, but, frankly, I don't see this as my problem to solve. I'll continue to champion review scores on Push Square because I think that we do them right, and I think that they add real value on the reader's behalf. The second that that changes, I'll reconsider my stance.
Why Shouldn't Review Scores Be There? Ponders Robert Ramsey
Review scores are a funny concept, when you think about it. A result of man's obsession with categorising everything under the sun, applying numbers to something that teams of people have slaved over for years at a time seems like a weird idea – but it's a concept that's always worked.
Whether we like it or not, review scores are a foundation of the gaming media, and sites like Metacritic are an important part of an armchair analyst's exciting life. Jokes aside, it's easy to dismiss review scores as an outdated and uncool practice, but it's also equally easy to forget how many people read reviews purely for that big number at the end of it.
Having reviewed almost 100 games for Push Square over the course of around two years, I've lost count of how many times someone's disagreed with a score that I've slapped onto the end of 1,000 words. It's also clear, more often than not, that those who disagree simply haven't taken the time to read why the game in question received the score that it did, and I can guarantee that this is something that every reviewer on the 'net has thought about at least once.
The fact of the matter is that you can't force anyone to read something. If they're visiting your site just to catch a glimpse of that precious number, then what can you do? Eurogamer.net's new stance is a bold one, if unoriginal, and it's essentially putting trust in its readers to actually read the reviews that its writers have likely toiled over for hours.
Personally, I'm a bit divided on the whole issue. On the one hand, I think that review scores are useful; they're an indicator, allowing readers to quickly get a measure on how good a game is. On the other side of things, many people interpret scores as the be-all and end-all of someone's opinion, and that thought process usually leads to a minefield of discrepancies.
I suppose that a lot of this comes down to what you think a review's primary purpose actually is. For me, it should be a way to help you to form an opinion on a game – and if you haven't bought that game yet, then a review should almost act like a little buyer's guide. Ultimately, if the score at the end of a review helps you to decide how to spend your money, then why shouldn't it be there?
Do you think that review scores have a future, or would you prefer publications like Push Square to dump them? Score us out of ten in the comments section below.
Comments 52
I hope they go away. Completely useless to anybody other than console warriors or Americans who can't take 5 minutes, at most, to read a review.
In my opinion, I don't think review scores will last long. How can you get an accurate look on a game with numbers, stars and bought out scores.
For me, all I need to know is does the game play well, it it fun, and would you recommend it.
I think its pointless looking at a number without reading a review, I would always recommend checking out a hefty chunk of gameplay too. I think perhaps a breakdown of how the scores were created might be more useful, hopefully it means the end of Metacritic, its trash.
@TylerBH Genuine question: do you truly believe that publishers pay for review scores?
If I have any interest at all in a game I'd read the review.
However if I don't have interest in a game at all I'd glance over the score and the summary and then if I like the sounds of it or I'm curious by how much of a train wreck it sounds like then I would read the review, I think there is a place for review scores but too many people use them as an excuse to compare game X to game Y.
I believe a game should only be compared to it's own potential and try to keep that in mind when looking at a score.
I'm gonna go ahead and say this now: why not both? Don't like review scores? Don't look at the score. If it's a good review, the writing will speak for itself. Do like review scores? There's the score, enjoy yourself.
@ShogunRok
@Jonny Yeah, it's very true. There are many factors that come into grading a game: price, budget, expectations. Resident Evil 4 was ground breaking a decade ago, but if the exact same game released tomorrow, would it still be deserving of a 10/10? It's one of the greatest games of all time, but, no, I don't think it would.
And you can apply the same to budget and price: Apotheon just scored an 8/10 on Push Square. Is it as visually stimulating as, say, God of War: Ascension (which also scored an 8/10)? No. But it's still a very stylish game based on its $14.99 price point.
I think the problem with review scores is that they imply objectivity - as if the number I assign to a game is THE final and objective word on its quality. Obviously that's not the case, but it can be very difficult (even for someone who has literally been told that his review scores are nonsense (read:me!)) to remember that a score - and indeed a review - is someone's personal opinion.
Should we get rid of review scores? Probably not - they are demonstrably useful, and are often fun to have a good natured argument about. Should we stop assuming that a review can ever be perfectly and wholly objective? Absolutely.
@get2sammyb Not a lll the time. Usually with big name franchises like Zelda or Call of Duty, the companies give them ad revenue and interim, reviews sites have to give them positive reviews.
Another thing with reviews is that it's all opinion based. While one person might think that the latest Triple A release is a masterpiece, the other might think it's a terrible piece of crap.
@k_andersen Spot on there, Kell.
There is no good reason to remove review scores. Eurogamer has lost the plot.
Graphics
Story
Gameplay
Sound
Music
Design
Replay ability
Online component
Overall vibe
Score these out of 10 then calculate the overall from this and give it with a comment
@Wesker Agreed, it just feels like a hipster, poorly thought out thing to do.
Review scores are good for more than a quick rundown too. While they may serve as that, and I think they're great for seeing what a site thinks of a game you're not interested in too. Actually, if you see a good score, you might read the review, and become interested in the game. Back to the beyond the quick look though. It complements the review. It gives a better understanding. Sometimes a review could read like an 8 to a particular person, and the reviewer gives the game a 7. The score helped that person understand the review better. There's something about a number, which sums up a review nicely. It gives a nice solid conclusion.
@Jaz007 I agree completely. How conceited and self-serious does a reviewer have to be to not want to put a score at the end? In case the reader doesn't want to bother to read your article. I have to be honest, and say many reviews are trash anyway. You get some nincompoop telling you why open-world games need to be revolutionized somehow, instead of giving the reader any information about the actual game. That number is the only useful thing in half these reviews, and now they want to get rid of it...
We need scores because "too much water" looks too lonely on its own
In all seriousness, I like both but it is common to hear "that reads like an 8, why did they put a 7?" so the issue is not just the number but the number next to the text, in the same review.
And even without numbers, reviews can be shallow, incomplete, biased and seemingly unjust with some games, so not sure how removing a number fixes anything.
@sinalefa One thing I'd like to add to your comment is that people shouldn't just look at a number and determine if a game is good or not. They need to know more about the game because at the end of the day, it's still something you have to pay a lot of money for. So it's best to know as much as you need to to get the best opinion on it.
Review scores are very handy especially for games that weren't on your radar to get noticed for example I wasn't that interested in evolve I saw the scores start to come back with a positive 7 or 8 out of 10 and it made me consider getting it.
I mainly only read reviews on games I was already considering getting for more opinions on it, what works and what doesn't.
Personally I don't want review scores to go anywhere but I understand people take the reviews too seriously sometimes and forget it's just 1 persons opinion
@ReigningSemtex Honestly, I think that removing the score will only make those people worse.
I believe we should just keep the Review Score. If I am unsure of the game I usuaully just scroll down to the number on here, IGN, & GameSpot to compare scores which are usually the same all around. But I also take to reading the article to get more info on why the game received the score it did. Even for some games I have no interest in, seeing the score has pushed me to read an article and actually get the game.
Take Tomb Raider Definitive Edition. I had no interest in the game until seeing scores for the game & reading did I have a change of perception and knew I would like the game. I look at scores for tv episodes & movies too. I do not dare to read articles on those but the score always influences me on choosing to watch a new show or not.
Keep The Scores. They are for a quick justification for those who do not have the time to read articles or who want to. But the score also causes some gamers like myself to take a chance at reading up on the game to see why they received the score they did.
I agree with Eurogamer and can find myself completely in their arguments. Theyre simply not necessary if you take the time to read a review.
Also, Eurogamer did add a new 'recommended' or 'avoid' system to act as a quick indicator, which is far less arbitrary then a pointscale.
Well, I read just the conclusion in most of the reviews, not the score, not the text, only a few I read and almost everytime after I played the game just for curiosity.
To me the problem with this lies - like with everything - in stupidity of people in general. Of course people have ZERO attention span anymore, just like @get2sammyb mentioned it, of course they expect to have information spoon-fed to them with absolutely no effort at all. Meanwhile even a person of only average intellect will know that you cannot squeeze all the little details of what makes a game work or not work into one single digit without reading the explanatory review attached to the score. Viewed together I still think score and review itself give valuable information. Also, if you follow a certain webpage - like I follow pushsquare - you get to know the reviewers and tend to get a feeling if you have similar taste or not, thus further enhancing the value of the score and the review itself. Also, since people are stupid, sites like metacritic are no valid source of information. Too many people posting ZERO out of 10 review scores just out of frustration or boredom thus invalidating the average score. But that is not the problem of the review score system itself, its a problem of site-management and content-reviewing on metacritic's behalf and ultimately just leads to me ignoring metacritic as a source of information. Also people should bear in mind that an "8" is a great game - in its respective genre. A 10/10 FIGHTING game won't do anything for you and you still think of it as a 2/10 if you DONT LIKE FIGHTING GAMES. Yes, I know people like that... "But it was such a good score and now I hate it..." - "Do you even like the games genre?" - "Nope..." - (...) Thats that. Besides that the person that might be slightly ABOVE average intellect might even watch lets-plays or - since its as easy as it was never before - just watches a twitch stream on PS4 to further make up his own mind. I know I sound bitter, but I'm really sick of people complaining about everything that takes slightly more than NO effort at all. Be it "learning how to play a game" or even WORSE "learning how to BEAT a game" or how no employers comes knocking at your door offering your dream-job with no prior effort on your part or complaining about review scores being valid or not. If you use your brain, the world offers MANY more possibilities and opportunities than those that are readily waiting for you or being shoved up your ... Thanks. And keep up the good work, I love pushsquare just exactly how it is.
I'd like a rubric for scoring to bring a little consistency to evaluating these things.
@Gamer83 I agree that review scores are worthless and I hope they go away for good, but im not sure what being a "console warrior" has to do with this. In general console versions of games have historically gotten lower scores than their PC counterparts when the games primary target was the PC, and vise versa when the primary target was a console. This is never going to change, and not having a single arbitrary number to rate a game wont make much if any difference there. I never hear about the low score a console game got on the PC, I always hear about how terrible the framerate, or the controls, or some other actual gameplay detail is worse or better. Not having a number wont change that...
I had a point somewhere...
@Gamer83
TLDR
lol
Personally I don't want review scores. Never have. Nine out of ten people drop to the number and then go yay or into rage mode. People complain about a game (or book, song, album, film, sportsman) getting a 7 like its average. Another stupid think wrong with review scores as the majority of people are too idiotic to realise five/fifty is average not seven/seventy.
@get2sammyb Sometimes, yes. You'd have to be incredibly naive to think otherwise. N64 Magazine (still the finest games mag ever made) used to regularly comment they knew of people in the industry who put scores up, even colleagues in other magazines.
And, to further my people are stupid comment, they reviewed Smash Melée before its release, gave it 94% and were slagged off tremendously for it not being high enough. By people who hadn't played it. Caused such a storm they have out 98% stickers for people 'who know better than us.' God I miss them. Bloody Future Plc. One nit when I was sleppin a grackler cam.
Generally speaking I will look at the score first, but I always immediately read the review after I look at the score. Numbers don't mean anything unless you read why that number is there.
Ultimately though if it's a game that I know I'm going to enjoy I don't put much stock in the review. For example, growing up every Tales game that I played was generally scored in the 7 range, but yet they're some of my favourite games I've ever played. It's why I've never understood why fanboys get upset when a game like Smash Bros. only gets a 9.5 instead of a 10. If you love the game and enjoy it then why does the review score matter to you?
The main thing I look for in a review is the following: is the game broken. Is it buggy, glitch, does it have performance issues, and is it just generally unfinished (in other words, does it have an Ubisoft-level of polish). There have been times when I was looking forward to a game, read numerous reviews that all agreed on the fact that the game wasn't done yet, and decided to not waste my money.
I never have & never will trust Gaming sites reviews of games only because 99% of gaming sites are anti-anything that is PS Exclusive :-/ i.e an average PS only game will get 6 out of 10 but an average Xbox only game will get a 8 out of 10.
@Carl-G **coughs** BULL****!
Another reason numbers are irrelevant as they just create pointless fanboy nonsense.
@Gamer83
I live in America, I read every article I open.
not every American is what you perceive them to be. It's people like you that destroy sites like this. I've been frequenting this site the quite a while now, it has always been a pleasant experience until now. Maybe time to switch sites.
I find that once I find a reviewer who's likes and interests are somewhat parallel to mine, that persons reviews are used as a guide. Inevitably it is me who decides where my money goes, but I do take fellow gamers advice to heart. In the past I have bulled ahead and bought a game with no thought, the result was a copy of spec ops for ps1. Since then I will take the time to at least get a feel for what the preliminary scores are. So please keep up the good work guys, I personally feel review scores do have a place in this industry as long as they don't replace a consumers own thoughts.
This is a tough question. If it's a game I'm interested in, I'll take the time to read the whole thing. If not, I don't bother reading it or looking at the score.
I believe review scores are supposed to complement a full review, and therefore they're supposed seen after you read the whole thing. A score on it's own isn't worth anything. You can't really gauge a game's full quality from just a number. Not to sound like a jerk, but if someone buys a game based on it's score alone and doesn't like it, it's kinda their own fault.
Should they stay? Hard to really answer. A review with just words can be difficult to see the point if it's not specific. Scores are like a closing stamp of a sort. If they don't end with a score then they should at least end with "Should you buy this/Do I recommend this? Yes/No".
@BetweenTheTrees
I'm from the States myself just making a truthful observation.
@get2sammyb RE remstered and Resident Evil 4 are still 9 or 10 out of 10, if you ask me. I played REmastered and had so much fun, eh. This game can't become old. And RE4 can't become old, either. Good games are forever good. And they were made at times when developers already knew what to do with games. Or take Okami, Okami HD was my first version of Okami and I enjoyed it more than 99.9% of ps3 games or Legend of Zelda: Skyward Sword, for example. And even now RE4 is more enjoyable and well made than The Evil Within.
I think that scores are OK, because there are some people who want scores and you must provide them with what they want. Myself, I don't really care about scores and reviews anymore. Because there are so much lies and politics in reviews, I just don't trust you guys, anymore.
I almost always scroll to the bottom to see the number first, then I go through the entire article to find out why they felt it deserved that score. I appreciate the numbers AND the articles.
Not even sure if EGM still exists , but I used to like EGMs old way of doing reviews, where there were 4 guys , each with their favorite genres . The scores sometimes varied greatly , like some giving 8s while one gave a 5 or something along those lines. Each gave a reason to the conclusion and depending on what gamer you were, you could base a decision on one main review and 3 shorter "second opinions" . Granted you have to read the whole review to fully grasp what the games are about. Simply looking at a score will often make you miss out on some quirky gems that you may just like. I don't know how many "6-7 score" games I really enjoyed more than the 9.5 blockbusters. I say keep the scoring and read the review nothing wrong with having a score arched to a review .
Keep scores for me. If it is a game I am interested in I will read the review anyway. Games I have not thought about trying, if they get a decent score, I will read the review to find out what it is all about. Then I will go an check some gameplay. I then make a decision as to try the game. Works for me
@Azikira pretty much the same for me. Another good thing for scores is if there's a game you know nothing about that gets a decent score which you then read the review for to get more information on if it's appealing or not. Without a score, why would you care to give that game or review a punt? Not everyone has such a carefree existence they can spend hours reading reviews to find other games to try.
Getting rid of review scores was something I'd mentioned with a fellow at my site and its something that was dismissed quickly. People read your reviews if you consistently put out ones that are balanced & fair. If the reviews at your publication are poor, then people will just look at the score & jog on. The score is only a footnote afterall. As for Metacritic, I've not applied there or have any intention at the moment. With a website like that the score becomes the header instead of the footnote & your written review suffers accordingly. No extra traffic is worth that.
What matters more to me is what is written and how a reviewer conveys aspects of the game informing readers about what worked and what didn't. The score at the end is really just to further help show how well the things that work come across but normally I've made up my mind before the score when a review is well written i.e. NL and PS.
@Gamer83 American, checking in. I love review scores for several reasons.
First off, I generally skip to the bottom of the review for the score, and then I go back and read the review. Occasionally I'll be only marginally interested in a game, but a high review will make me pause and reconsider my stance. Then, again, I read the review. I wouldn't have read that review otherwise.
Also, scores are nice in that if you can see a game is getting all 8-9.5's then you know there might just be something to that game. If the average 'cross the 'net is 2-4, you might want to stay away.
Is it oversimplified? Oh yes. But as long as you know that going into it, I don't see the harm.
I'll say this--one pet peeve of mine is when the review is glowingly positive with no negatives listed, but the score is a 7 at the bottom. That upsets me more than it should. I'm looking at you, Polygon.
It's good to see all aspects of gaming journalism are currently being discussed. Hopefully the point scoring system is part of this and not a distraction from other issues that need addressing.
I would prefer ditch the numerical score.
Afterall the reason I see the score is to gauge whether I should pay attention to the game & review...
So maybe a gauge system like: Awful > Mediocre > Good > Masterpiece
Like how I enjoy Kotaku's rating..
I find reviews helpful, I find the scores to be a hinderence to the gaming industry. As soon as companies started hitching bonuses to metacritic scores I began to dislike the idea of review scores. I dig kotakus whole "should you play this?" approach that 86s metacritic.
I always found them great for when I was in need of quick info. When I have time I read out an entire review, to see what factored into the result. But there are times when I just need the short-sweet version, with a number that helps me identify how well I may agree or disagree with the reviewer, and how much it may impact my desire to buy the game.
if im hesitating to buy a game i read the review on this site and look at the score. cause i have found that if i like the genre and it is 7/10 on this site i really enjoy the game. A game that gets 8 or 9 out of 10 on this site is probably a really good game. I think you have to find a site that you can trust when reading reviews and i look at score and read the review.
scoring a game is needed but the number system is too vauge I mean what makes a game a 7 and not a 6 or a 89% not a 90% I think a system like this would work better
and perhaps some kind of accolade to go with it such as an Editors Choice or Seal of Approval for the best ones and a Rejected Stamp or Caution warning for the bad ones
@FullbringIchigo this. While at first glance its exactly the same as a number rating system, people seem to think that 5/10 is terrible, hell many think 7/10 is unplayable. We have gotten to the point where a 1-10 scale is usually a 7-10 scale because reviewers tend to be afraid to give low scores (sub 5 almost never happens, even though a huge number of games deserve it). AVERAGE is not bad, its OK! Its playable, its fun, but not great. Having explicit verbage rather than a scale that's hardly ever used right, is by far the better solution.
I think Sammy and Robert hit the nail on the head. Review scores in and of themselves are absolutely fine. I like them because 1. It helps me better understand the gist of a review when I skim over it due to lack of time and 2. invites further discussion about how the written portion relates to the score. It's silly to assume that scores are these "end-all absolutes" that apply an objective, quantifiable number to an opinionated piece that's open to change or be interpreted differently. I like to think of them - as Sammy said - as something you must judge based on how each individual website defines the scoring systems they use. In addition, Robert points out the great point that humans naturally try to categorize everything. How is it that I can correctly guess the score of any review most of the time when I read the entire written part before looking at the bottom? That means something, and to say that numbers cannot logically be applied to reviews is erroneous. They must be understood as what the reviewer believes best reflects his or her opinion. It'll sometimes not seem that way, but take it for what it is: a best guess.
The whole problem is just how people treat them. Metacritic qualifies the numbers all wrong; publishers abuse scores as these primary indicators to give raises, hire developers, and whatnot; people don't take the time to understand how different scores mean different things with different game review websites, and so on. If we can change the way these harmful practices are done, scores should have a future, because admit it: most of us love adding scores to stuff we review, from games to movies to books. But if they only become worse for the industry and game journalism in whatever ways...well, it's time to think about what should be done about that.
One thing I personally love about our site's scoring policy is that I like to think that a 9 reflects a range rather than a pure and simple 9 (it's not like IGN, where you can go from 9 to 9.9). You know what I mean? It's like a scoring system that uses words in five categories: horrible, bad, decent, above average, good, excellent. You can guess the number for all of these (horrible = 1-2/10, good = 7-8/10, etc.) but there isn't a fixed one that's "set in stone," so to speak. There's an ambiguity here, which is why there's a good sense of room and lasting power to our scoring because it's not as strangely specific as giving out 8.9s and 7.1s or annoyingly ambiguous like Kotaku's Yes/No scoring system. It strikes a nice balance between the two. I personally prefer to be a bit more specific, so I personally wish we could add .5s to our scores to have the nice midway point between numbers (I have no idea how many times I've debated between choosing between 8 and 9, 6 and 7, etc.). It's why I think Gameinformer's scoring is near perfect, but that's just me.
Okay, rant over. Sorry about that! I've had plenty of discussions about this issue before and how I like scores but hate how they're being detrimentally used against developers. I'm kind of on the fence like Robert, if you couldn't tell. You might not be able to if any of what I said made coherent sense. lol Anyway, great article to post, Sammy and Robert!
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