We think it's fair to say that WWE 2K20 has been a complete and utter disaster of a launch. After the game released in the worst state we've seen in quite some time, those unlucky few who purchased a copy set up the #FixWWE2K20 Twitter hashtag to draw attention to just how completely broken the title is. Some users aren't satisfied, however, and have decided to seek out a refund from Sony itself.
The results have been mixed. It apparently comes down to being connected to the right Sony support representative, with a handful granting refunds for said purchase while others deny the request. So, if you are looking to get your money back on a digital copy of WWE 2K20, it may well be worth attempting to connect with various customer support assistants and seeing what happens. That can be done on the PlayStation Support website.
Are you looking to get your money back on WWE 2K20? Let us know how your request goes in the comments below.
[source wrestlinginc.com]
Comments 16
They have to bear some responsibility for allowing the game to be sold on their platform.
@RogerRoger That's a good point.
We're all aware of the practice of games that aren't ready being certified for release digitally and even at retail - on the promise that there will be a 'day 1 patch' to iron out bugs that weren't sorted before the game went 'gold'. All about money and timing between publishers and platforms.
I'm happy to assume that the same is the case with WWE 2K20 - but there obviously appears to be no actual patch.
Release working games. Quite simple really.
@KALofKRYPTON @RogerRoger Absolutely agree with you guys. This game simply shouldn't be allowed to be sold in this state on any game system. It would be interesting to see how it's being handled on the Xbox side.
@KALofKRYPTON that's ridiculous.
Hopefully 2k compensates Sony. Fallout 76 and anthem should have been refunded too. These developers need more consequences than just low sales and bad press.
@Cutmastavictory
Sony should just refund anyone who asks for one.
If you think about it - when was the last time you installed a new game from on PS4 that didn't immediately start downloading a patch?
Just a big mess this game turned out to be. I know WWE can’t be happy with 2K.
Why some and not others. Get it together. The game is a butchered mess
Save us AEW. This injustice can't stand...
I do hope you get your money back if you wish. On other hand we all know the downfalls of Pre-Orders!
I'm glad refunds are being given but 2k has to take some responsibility for this. Yes Sony allowed this to be sold on the platform, but 2k really should have delayed or even skipped this installment. I get that yukes left after so many years making this game but that's no excuse. Maybe we get lucky (really unlikely) and Vince Mcmahon sees the backlash and has a few words with 2K.
Refund should be standard feature on psn, like steam.
Good. There need to be consequences for this, Fallout 76, Anthem etc. I hope the publisher has to pay the refunds. These games getting blocked wouldn’t be a bad idea .
@KALofKRYPTON Am i weird too think if its that broken it should be pushed back?
@Flaming_Kaiser Not at all. And we're seeing a handful of responsible developers and publishers do just that with some pretty important titles.
It's taking me a while they only seem to reply once a day, my query (refund request) has been escalated. A car company would not knowingly sell a faulty car with the promise to fix it when they get round to it. Why should game companies be any different?
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