Update 3: Hurrah, the free PS4 to PS5 upgrade for Yakuza: Like a Dragon is finally working for digital buyers. Either find the game on the PlayStation Store or in your library, and you should see the option to upgrade for free on the right of the screen. After you've clicked that, just make sure to download the PS5 version and you're good to go.
Update 2: RGG Studio — the developer behind the Yakuza series — has confirmed that it's aware of the issue that's preventing PS5 users from upgrading their digital copy of Yakuza: Like a Dragon. You can find the tweet below.
The company also thanks fans for their continued support. Hopefully this all gets sorted out sooner rather than later, although it does once again bring up the talking point of Sony's current PlayStation Store being a bit of a mess.
We will, of course, keep you updated.
Update: According to Ask PlayStation UK on Twitter (PlayStation's official support account, thanks @BuiltWithCoffee), "the relevant teams are aware of the issue and currently investigating."
Let's hope that this farce doesn't roll on much longer. At the time of this update, the free upgrade for Yakuza: Like a Dragon on PS5 has been unavailable for almost 16 hours.
Original Story: Well this is a pain in the arse, isn't it? Yakuza: Like a Dragon is out today on PlayStation 5, and it's a free upgrade if you already own the game on PS4. Except at the time of writing, the upgrade process doesn't actually work.
Usually, all you have to do is head to the game's page (either on the PlayStation Store or in your library), and find the PS5 version. From there, you simply claim your free upgrade and that's that. It could all be labelled a bit better, but personally speaking, we've had no problems with upgrades in the past.
Like a Dragon, however, prompts you to buy the current-gen edition should you attempt to claim it. It's also worth noting that this only happens with the digital version of the game. If you have Like a Dragon on disc, you should be able to upgrade hassle-free.
So, someone's cocked something up. It could just be that the free upgrade magically appears once the store is fully updated later today, but we'll have to wait and see. We've reached out to Yakuza's PR team for comment, but in the meantime, let us know if you're having the same problem in the comments section below.
We'll update this article as we learn more.
Comments 62
Bloody typical, the one free upgrade me, Sammy, and Liam were all looking forward to!
Not working at all for me. Sony's upgrade system is a mess, but to be fair, I've not had this problem with any other game. First time I've outright been unable to download a PS5 upgrade.
Frustrating because this is the first time I've actively wanted to get a PS5 upgrade and play right away. Sod's law.
Already put 70h into the game, finished it but wanted to get a few trophies. But since the save doesn't work on the PS4, I'll just have to complete it on the PS4.
Sounds like Sony's issue with the storefront to me. I am sure they will get it sorted fairly soon.
I am just willing the postie to finally show up today with my copy!
Still beats me why anybody would want digital... different strokes.
@Arugula Same game, just with 4K and 60fps support, plus no load times.
@tameshiyaku I'd never pay full price for a digital game - I don't understand the people who pre-order them digitally. But once a game ages to the point that it goes on sale, it's a lot more appealing. Often the sale prices in the PS store are significantly cheaper than buying a physical copy (despite the price of that having come down too) - especially the fancy Gold/Ultimate/whatever editions - which generally if you bought a physical copy of, you'd have a harder time selling on anyway as the extra content gets locked to your account
@danlk1ng I usually find games at more reduced prices through online price aggregators and it most often than not is cheaper than digital. Sometimes I go digital though if a complete edition is super cheap and I know that all the additional content is not on disc, but via download code. That way the disc loses most resell value anyways.
In case of Yakuza 7, it was a launch day physical buy for me. Gotta support those Sega localizations that they keep coming until we finally receive Kenzan and Ishin.
I got the Legendary Hero edition when it was on sale a couple months ago. Still can't download the PS5 version for free (it shows the price tag as if I haven't bought the game)
I expect it'll be available later on when they update the shop but it's still weird it's not a problem for physical owners
The upgrade system is an unintuitive mess.
I tried to download digital upgrade today and met the same problem. Glad to know it's a more widespread problem but I'm not worried if I need to wait a while
The fact that the save file doesn’t get transferred over is still a bummer.
@tameshiyaku because digital games are covenient? beats me.
@danlk1ng yep exactly that for me! and tbh, having stopped messing around with discs for any other form of media years ago, there is just no way I'd ever want to go back to that for games! More so in fact in this age of faster loading, swapping etc.
But you can guarantee any topic concerning digital will garner the usual queries from disc users, probably for years to come!
@tameshiyaku totally agree , bought PS4 version and waiting for ps5 version to get delivered today - everyone else reading this probably thinks I’m wasting money - I’m happy though and as you say praying they keep supporting us
The current upgrade system is a bit of a mess to be honest.
I've got sackboy and use the ps5 version but it insists on downloading the PS4 version and or updates for it and essentially uses double the space.
Really annoying.
That MS money must've been real nice.
@meekail Love your Noire avatar!
This upgrade system is such a hacky last minute half backed mess...
I'll need to try later. I have disk version
Looking forward to this getting resolved! Hopefully it gets sorted today. I know the PSN store tends to update around 16:00 or so, so maybe then...
@TechaNinja Thanks, fellow Nepper!
@tameshiyaku Lots of reasons:
I'm obviously not saying physical doesn't have its perks, of course.
@ShogunRok Playstation Support UK replied to my tweet saying the relevant parties know and are working on it: https://twitter.com/BuiltWithCoffee/status/1366710658113363972
@vbookish Thanks for letting us know, I'll update the article.
I need to return to this game. I like Ichiban, but I got bored of the gameplay. It's annoying because the combat is clever and well thought out, but I just struggled to stay interested in it.
@Arugula
If like all the other games, you have to play through twice to beat all the trophy challenges / to play on the hardest difficulty (unlocked only after beating the game on hard).
Same problem! I have legendary hero edition digital and no upgrade to ps5.... I can find the costumes set on the store of the ps app, but it won't appear on the console
Still not working for me. A fix is looking unlikely today, sadly.
@Athrum is the trophy list shared or apart on ps4/5?
Sorry to bring this up again, but how about a Soapbox article covering how bad the PS5 store is? It's been months now and still is barely fit for purpose. So much stuff is hidden and will get missed unless you know what you are looking for.
I have the standard disc version and upgraded just fine. Looking forward to starting it after work. Hopefully they can get this mess straightened out for every one else. The store is in dire need of an overhaul.
@Ralizah
“ The vast majority of PS4 games don't hold their value, so reselling them isn't really an attractive option unless you play them immediately after launch and then flip them online.”
Regardless of when they are bought, you can usually get the majority of your money back. And if you buy second hand it’s very rare to ever pay more than £10 in total for a game.
So, from a cost perspective physical is usually 3-5 times cheaper.
But, yes, the benefits of digital you mentioned in terms of convenience and durability are fair points.
@Arugula
Really? So no legend playthrough? I’ve been working through them, and have finished 0-3 with the plat and they all require it. 4, which I’m doing now, needs 3 playthroughs. If that changes in 6 I’ll actually be quite pleased about that, lol.
@tameshiyaku 2 people can play one game copy. Simultaneously.
@thefourfoldroot I am not sure if developer sees any thing from sales or purchase of a second hand game.
Is not working on my ps5 as well, I bought the digital version las night hoping the update would be ready but still nothing.
@TrolleyProblems
No, they do not, apart from micro transactions, which typically represent the majority of income for games that include them.
I go to sleep!8 hours later let’s see…
Updated again, RGG Studio says it's aware of the problem and is working to get it resolved. At least we're getting some communication now!
@tameshiyaku price and convenience, for me. I could order division 2 + warlord dlc, physical, or download them both for $13. Also, splinter cell chaos theory, $5 on xb. $15-60 elsewhere.
I have been told this is now resolved....
Upgrade's finally working. We've updated the article.
Delighted! Funnily enough, I've been following this site for ages (it's the best for PS5 news) and only joined to enquire about these Yakuza issues. And people have been super lovely and helpful!
So something nice came of the delay at least. Hello everyone!
@BrintaPap Hey mate. It's a different list.
@Unffclcntrllerpd thank you good sir for your service!
I don't yet own a PS5, so I must ask: when you upgrade a game, what does that mean?
@Lorcansface Yeah, this place tends to be more helpful than say, Kotaku or something. There are a couple people that feel the need to troll, but they are few and far between. Welcome aboard!
NINJA APPROVED
@BloodNinja You basically get the enhanced version of the game, usually with higher resolution, frame rate Ray tracing etc. or nice inclusions like haptic controller features or those game title hint things.
@Lorcansface That's actually really cool, didn't know that was a thing! Hopefully by 2023 I can find a store that sells this console!
NINJA APPROVED
@Wormold You can try Google for more information on that. Let's stay on topic please.
@tameshiyaku my pleasure, for the Yakuza community I’d do anything
This doesn’t relate to the article but thanks for disabling the comments on the Hogwarts article. No need for hate to spread on here! Gained a lot of respect from me.
Working for me now!
The whole free upgrade thing was kind of lead by Microsoft when Sony still 'believed in generations" and it seems like they've rushed through their solution. Whatever the reasons for it not working, it's just not good enough. I'm thankful that I'm sticking to my PS4 Pro for now so that these issues can be fixed by the time I get a PS5.
@Medic_Alert The complete U-turn annoyed me to start with when Jim Ryan was acting his usual smug self saying that Sony believed in generations. Then backtracked and kept quiet about it.
Then for this issue to happen really isn't good enough. This should be sorted before the games launch. If the issues you mentioned for MK11 on Xbox are true then that's not good enough either. I'm fed up with games being released that can't even deliver the basic functionality they should have.
It's obviously important enough for there to be articles and comments on this site.
@Medic_Alert True. And my frustration isn't solely directed at Sony. All platforms have had things happen that really shouldn't happen in 2021.
I guess I just had a s****y day and got angry about something that really doesn't matter that much. 😂
Anyone else unimpressed with the upgrade? The animation is jerky as hell, the resolution is a bit fuzzy. I had to double check that I was playing the correct version. It doesn't look like anything the PS4 couldn't do.
So I purchased the game yesterday. Downloaded it. Then I went back to the Playstation store to upgrade to PS5 version today. It gave me a download option. I hit download then confirm purchase. It charged me twice. So I paid $120 for the same game. 🙄
Hopefully it's worth it. Even though it now gives me an error code, and I still can't download it.
@get2sammyb maybe play it on pc 🤔
Virtua Fighter 5 on PS5?
@Medic_Alert @Deadhunter I half expected with several moths of additional time to polish it that the PS5 version would run much better than the XSX version. Apparently, and inexplicably, that's not the case.
This engine must be a real piece of work of cobbled together PS3 bits and bobs or something. On XSX (and presumably PS5?) the resolution mode is pretty (not blurry or anything), but the framerate is terrible. On performance mode, (on XSX) it seems mostly steady but not always a solid 60, but the visual downgrade is immense. It's not just 1080p. Textures and geometry seem downgraded across the board, density and draw distance seem reduced. It looks like an early PS3 game. I ended up sticking with resolution mode so it actually looks good (but not amazing and doesn't even support HDR...) and dealing with the low fps dips because it's a turn based JPRG and the fps isn't all that important. I did notice that the worst of it seems to be in Kamurocho daytime. The fps improves quite a bit at nighttime, and stays generally better in Yokohama. I'm not sure what about Kamurocho specifically during daytime is such a problem but that appears to be the worst of it. Indoors it can hit smooth (IDK if it's 60fps but it's a smoother than 30 fps) much more often.
It's definitely just a broken game engine in general.
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