![PSN Account Bans](https://images.pushsquare.com/676d8acb7a3dc/psn-account-bans.900x.jpg)
On Tuesday, we brought word of a widespread spate of seemingly permanent PSN bans hitting PlayStation users, preventing them from logging in and leaving them with seemingly no recourse. The good news is the firm appears to be correcting the mistake, the bad is it has yet to address the issue, which doesn't inspire much confidence.
With no word from the company, users are left to wonder about the reasoning for the bans in the first place. Was it just a widespread and catastrophic error, or is there a mystery policy in place that is being broken en masse? Dot Esports notes a number of instances of accounts being restored within hours but notes that there doesn't appear to be a common thread indicating a root cause.
On ResetEra, it seems (anecdotally, at least) that these bans aren't lasting longer than 24 hours, and there has been some speculation that yesterday's firmware update might have corrected the issue. If it did, Sony didn't advertise the fact unless that's what "we've made some security fixes to the system software" means.
Was your PSN account banned inexplicably banned in recent days? Has the problem been resolved? Let us know what your experience has been like in the comments section below.
[source playstationlifestyle.net, via resetera.com]
Comments 25
Sony is the worst when it comes to communication. A simple "we are aware of it and working on a fix" goes a long way.
Yah I highly doubt Sony will say a thing on it.
Hell, aside from a few underwhelming short precompiled trailer montages and hardware ads, they largely haven't said a thing in several years.
@TrickyDicky99 Couldn’t have said it better myself, I’ve even seen people trying to defend the 30% price increase for PS+ because “Sony can’t keep up with inflation” lmfao…
@IOI @TrickyDicky99 guys, legitimate criticism is considered whining and both of you should be discarded as trolls! either you be a doormat fanboy for big corpos and attack your fellow consumers, or go find another a hobby! gaming just may not be for you! (sarcasm).
Not surprised they aren't explaining it. This Sony feels they are above explaining their actions.
Yes, my account was affected on Tuesday night and by Wednesday morning it was working again. No email from Sony explaining the issue.
Removed - disrespecting others
Yep. We both got a permanent ban notification in the middle of a local co-op BG3 session Tuesday night. It did not impact the game but it did impact the mood…it was distressing. It wasn’t just a rogue notification either: I was logged out of PSN and couldn’t log back in on any device (PS5, Portal or mobile app).
Thankfully, it seemed to resolve itself overnight with no lasting effects. Regardless, Sony should at least acknowledge that it happened. An apology wouldn’t go amiss either.
Everybody makes mistakes; exceptional people own up to them.
@IOI @nomither6 @TrickyDicky99 i mean i can’t help but comment on this. I have been saying things like this for a while now and i get blasted since i own a PS5 and Series X 🙄
Oh and i prefer my Series X cause of the controller, but back to the points made. It’s true in the sense that based on Sony’s past and insane casual player base they are free of criticism most of the time. However i will play some devils advocate and say these forums lately have had a lot of people concerned for gaas and the lack of a road map for first party games that aren’t remaster’s. I think they still make excellent games but they get a pass more than they deserve. Today i seen a few asking for Sony to take over Bungie and keep the games exclusive and off Xbox. Sony fan’s don’t normally want competition and even with competition they got their PSN plan’s increased by 30% imagine if Xbox wasn’t a thing and it went up 50% and we got nothing different for it and wolverine is the only game they knew was coming. It’s good to be good as they say.
@naruball have to admit i have largely quit Nintendo outside of Mario games the hardware is just to in the way for me. But i do insult MS and Sony cause i give them loads of my money and time. Now i don’t do it to be ugly i do it cause i genuinely really like both and want to see them be better in key area’s. But it’s not an insult for the sake of just stirring the pot. Both my Series X and PS5 have highs and lows and i think it’s fair to be honest so they know how to improve for the player bases they have.
@IOI to be fair all digital storefronts take 30% it's not just Sony. I'm pretty sure this was the recent court case between epic store and Google. So if anything it could cause a major shakeup in the way storefronts operate. If the person on the class action win . I mean the reason digital prices are high is to keep standard brick snd mortar shops open though personally I use online retails like the game collection /shopto etc. I rarely buy digital unless there's a really good sale on or exclusive digital deluxe version
@HonestHick Yup. That's the way to go. Express valid criticism wherever you think necessary as long as you're overall happy with the product you purchased (hence all the money you've been spending on Sony products). I have expressed similar criticism in the past over various decisions that Sony has made (e.g. ps+ price hike, treatment of psvita store, etc). My issue is with people who spend most of the time bashing a company instead of spending their time on things they actually enjoy.
Sony issued a warning ban to people that didn't preorder the PS Portal.
@TrickyDicky99 exactly. Couldn't have summed it up better myself. You will get bashed as whining or negative for offering valid criticisms for a medium and a platform you perhaps once revered.
Just ignore it, as it doesn't make the valid points any less so merely because there are those that deem anything other than agreement with their views or blind allegiance to a Corp as whining negativity.
Removed - flaming/arguing
@TrickyDicky99 You're right. It's also for people who want to bash Sony, so keep at it.
Was it just the PS5 that was affected? Surely we should be expecting a PS4 firmware drop if the fix fixed anything on The Tub o' Lard as they both use the same account?
Edit: @khayl Looks like Sony have released something for the old stager too:
PS4 update 11.02 patch (December 6, 2023)
Even though I still game on PlayStation I spend most of my time gaming on PC and Nintendo. Given the ridiculous PS Plus price hike this year and now this my trust in Sony is getting less and less and the same also applies to Microsoft as well.
@Czar_Khastik LOL forgot about that thing already 😂
@Dragon83 You got confused, I was talking about the 30% price increase for PS+ that went live a couple of months ago, the 30% they take on their storefront is fine since it’s a standard across the industry.
However the controversy surrounding their storefront is that it’s not fine being the single distributor of digital content for the platform, which is why they have an ongoing lawsuit in the UK and I’m glad for it because we need an open market for digital content, nowadays you can get Xbox and Nintendo games and subscriptions for cheaper in several sites outside their own storefronts, for example I get 3 months of Game Pass Core (which turns into 2 months of Ultimate) for around $10 USD, much cheaper that buying it directly from Microsoft, but if I want PS+ I need to pay the price that Sony determines as there’s no other way to get it, I used to get cheaper PS+ this way but since last year they no longer allow it and the only way to pay for it is via the PS Store with those abusive prices, that’s why I’m not renewing any tier ever again.
And yet, I’ve also read people bashing the UK government for suing Sony when it’s clear that Sony is the one screwing with their customers by limiting our options…
@IOI fair enough ; although the rest of that statement is not quite accurate you can get cheaper alternatives , at least in the uk. You can use cdkeys to get a couple quid off or rhe likes of online retailers like shopto which you can buy cheaper psn vouchers. And ps+ subscriptions
Man when I was setting up my slim yesterday I was getting nervous something would go wrong 😅 thank god it didn't
@IOI the UK government aren’t suing Sony.
You can get cheaper PS+ because Sony offer savings on it regular. (Unlike GPU that doesn’t do yearly subs or a reduction in price) and just like you can buy core/gold on websites you can buy PS top up and save even more. They both work out the same.
@naruball i agree wholeheartedly. Most people on this site know i am a slightly bigger Xbox fan than PlayStation. I would say my time is spilt 60% Xbox, 40% PS. Mainly to do with the controller and style of games i play on controllers. I prefer the Xbox controls. However i love a good single player Sony exclusive. I think both do plenty well and plenty wrong to have fair criticisms and compliments for both. But i know some on here do their best to take cheap shots at MS and plenty on other sites to take cheap shots to PS and i always just viewed that as petty and a knock to the industry more than that company. Something i would like to see less of but i know that will likely never happen and stands to probably get worse. Happy to see your view as i respect it cause it’s fair. Sorry i am on one of my favorite rants. It’s kind of like the blind taste test, most say they like and only drink coke. But Pepsi beat them in the blind taste test and those same people went back to drinking coke. If you are that bias and not going to give the competition one cent or minute of your time then why even use any time bashing something you have zero intend to try? Sorry i could rant on this all day cause it’s one of the few things that just plagues the internet.
Stockholm syndrome lol, some Sony bashers really are hilarious.
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