no specific code is coming up. i tried updating system software and this code came up CE-101709-8 then it said i needed a LAN cable try update with that.
@yoplaystation thanx so much for replying.. restarted it and it came up saying "something went wrong. you console needs to be reset to factory defaults to continue. Select ok to reset your console" Did that and it went to the settings menu but only giving me the option to "reset ps5 (reinstall system software) I tried downloading the uodate numerous times but that too kept coming up as an error I think i got a dud
Hi everyone.. Can someone please help me before i have a breakdown PS5 arrived yesterday, whoohooo... Nope, not for us.. Im new to gaming, so not great with all this but it is set up properly, turned it on, looked great then, boom, a error message came up.. changed hdmi cable and tried again and it went straight into safe mode with only option 7 available. so went onto sony website to download update and then that wouldnt download so unplugged it and gave up.. turned it on today to try again and straight into safe mode but all options came up so tried updating it, restoring factory settings but nothing.. can someone please help me out, il be very grateful, thank you
Comments 4
Re: New PS5 Owners: How to Fix Common Problems
@hally69 thats exactly whats happening me its so frustrating..
Re: New PS5 Owners: How to Fix Common Problems
no specific code is coming up. i tried updating system software and this code came up CE-101709-8 then it said i needed a LAN cable try update with that.
Re: New PS5 Owners: How to Fix Common Problems
@yoplaystation thanx so much for replying.. restarted it and it came up saying "something went wrong. you console needs to be reset to factory defaults to continue. Select ok to reset your console"
Did that and it went to the settings menu but only giving me the option to "reset ps5 (reinstall system software)
I tried downloading the uodate numerous times but that too kept coming up as an error
I think i got a dud
Re: New PS5 Owners: How to Fix Common Problems
Hi everyone.. Can someone please help me before i have a breakdown PS5 arrived yesterday, whoohooo... Nope, not for us.. Im new to gaming, so not great with all this but it is set up properly, turned it on, looked great then, boom, a error message came up.. changed hdmi cable and tried again and it went straight into safe mode with only option 7 available. so went onto sony website to download update and then that wouldnt download so unplugged it and gave up.. turned it on today to try again and straight into safe mode but all options came up so tried updating it, restoring factory settings but nothing.. can someone please help me out, il be very grateful, thank you