Topic: Refund not accepted

So i resubscribed yesturday for PS plus and within the cart there was Biomutant, that i didnt want to buy. Contacted Sony support via live chat. Support told me that i downloaded or streamed the game, wich is not true at all. So i cant get a refund apparently.

What to do?

It's better to call instead of live chat when it comes to stuff like that. I find that live chat can be very dismissive.

yeah i agree, but they are closed on weekends lol

Just make sure you don’t download the game and call them on Monday then