Indeed, this isn't a scenario where the game's being hooked because it's a broken mess — it's because virtually no one is playing it.
"While many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended," writes developer Firewalk Studios, which had been silent on Concord's failings up until now.
The shooter will be taken offline from this Friday, the 6th September. There's no mention of when it'll actually be back, so as of right now, this is an indefinite situation. Firewalk Studios says that it's going to take time to "explore options" and "determine the best path ahead".
All sales of Concord will cease immediately, and those who bought it will receive a refund, via their original payment method. That's something at least. More information on refunds through various platforms can be found on the PlayStation Blog.
"We’ll keep you updated and thank you again to all the Freegunners who have joined us in the Concord galaxy," the message concludes.